12456818B0003_Attach_5_Performance_Requirement_Summary.docx

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USDA-FS Auburn, AL Janitorial Services
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12456818Q0009
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12456818B003 SRS Auburn, AL Janitorial Services

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

JANITORIAL PERFORMANCE REQUIREMENTS SUMMARY

Performance Standard
Performance
Remedy
Method of Assessment

Contractor must comply with the PWS Paragraph number shown below

Threshold/ AQL

5.1.1 Vacuum Carpets & Rugs

No more than 5 valid defects per month

Re-performance Periodic surveillance/customer complaint

5.11 Sweep & Mop Floors

No more than 5 valid defects per month

Periodic surveillance/customer complaint

5.13 Scrub Floors

No more than 1 valid defects per month

Periodic surveillance/customer complaint

5,1.4 Spot Clean Carpets No more than 5 valid defects per month

Periodic surveillance/customer complaint

5.2. Empty Trash

No more than 5 valid defects per month

Periodic surveillance/customer complaint

5.3 Restrooms

No more than 5 valid defects per month

Periodic surveillance/customer complaint

5.3.1 Sweep and Mop Floors

No more than 5 valid defects per month

Re-performance Periodic surveillance/customer complaint

5.3.2 Clean bathroom fixtures (i.e. toilets, sinks, urinals)
No more than 5 valid defects per month

Periodic surveillance/customer complaint

5.3.3 Clean Mirrors

No more than 5 valid defects per month

Re-performance Periodic surveillance/customer complaint

5.3.4 Replenish Supplies( Paper Towels, Toilet paper, soap)
No more than 5 valid defects per month

Periodic surveillance/customer complaint

5.3.5 Clean floor tile grout

No more than 1 valid defects per month

Periodic surveillance/customer complaint

5.4. Break Room/Kitchen

/Hallway and Conference Room

5,4.1 Disinfect Counter tops/conference table
No more than 5 valid defects per month

Re-performance Periodic surveillance/customer complaint

5.4.2 Sweep and Mop Floor of Break Room and Hallway
No more than 5 valid defects per month

Periodic surveillance/customer complaint

5.4.3 Clean Sinks & Appliances

No more than 5 valid defects per month

Re-performance Periodic surveillance/customer complaint

5.4.4 Disinfect Drinking Fountains
No more than 5 valid defects per month

Periodic surveillance/customer complaint

5.4.6 Dust

No more than 5 valid defects per month

Re-performance Periodic surveillance/customer complaint

5.7 Ensure the mandatory purchasing of biobased products and recycled products (Paragraph

4.3 and 4.4)

No more than 1 valid defects per month

Periodic surveillance/customer complaint

Below incentives apply to all PRS items shown above:

Positive Incentive: Positive performance evaluations and recommendations Negative Incentive: Negative performance evaluation; rework at no cost to the Government. Government deduction if daily service that can not be re-performed. Government acceptance with price reduction or another form of consideration.

Attachment 5

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