Performance Work Statement.pdf

This document is a Performance Work Statement for an annual service contract for a Hamilton Starlet Robot for three years. The contractor will provide two PMs to ensure the instrument is performing to factory specifications and unlimited service calls by a trained and qualified engineer, including unlimited replacement service parts, components, or modules necessary for repairs and unlimited technical support. The contractor must provide a 48-hour response time on downed instrument and a 4-hour call back time. The base period of performance is June 6, 2024 to June 5, 2025, with two one-year option periods. The performance location is 2890 Hwy 130 East, Stuttgart, AR 72160.

The related federal contract opportunity is Solicitation Number 12405B24Q0142 for the "Hamilton ML Star Service Agreement." This is a request for quotation (RFQ) for an annual service contract with a base period and two one-year option periods. Offerors must provide a quote on company letterhead and complete the FAR 52.212-3 Offeror Representations and Certifications. Award will be based on best value to the government, considering technical capability, past performance, and price.