Performance Work Statement.docx

This document is a Performance Work Statement (PWS) for an annual service contract for a Hamilton Starlet Robot for three years. The contractor will provide two PMs to ensure the instrument is performing to factory specifications, provide unlimited service calls by a trained and qualified engineer including unlimited replacement parts, and provide a 48-hour response time on downed instrument and a 4-hour call back time.

The related federal contract opportunity is a Sources Sought Notification for the Hamilton ML Star Service Agreement issued by the United States Department of Agriculture (USDA) for informational and planning purposes. This is not a solicitation, but a request for vendors to submit information on their capability to perform the requirement detailed in the attached PWS. Responses should include the organization's details, capability statement, and interest in any forthcoming acquisition. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation.