1-RFP KIMO Final V2024.07.10 (NO FEDERAL FUNDS) 8.28.25.docx

City of Albuquerque

Request for Proposals

RFP 2025-722-CSD-GB

Operator of KiMo Theatre

August 28, 2025 4:00 PM MT

Deadline for Receipt of Proposals: October 2, 2025, 4:00 p.m. (Mountain Time) The City eProcurement System will not allow Proposals to be submitted after this date and time.

Non-Mandatory Pre-Proposal Conference: September 12, 2025

City of Albuquerque Department of Finance and Administrative Services Purchasing Division

V2024.07.10 JLB

TABLE OF CONTENTS

Page

Introduction 3

Part 1 Instructions to Offerors 4

Part 2 Proposal Format 14

Part 3 Scope of Services 15

Part 4 Evaluation of Proposals 27

29 Appendix A Financial Information

Appendix B Documentation and Certifications 30

INTRODUCTION

The City of Albuquerque’s Department of Arts & Culture is seeking proposals from qualified organizations, businesses, or consortia to lead, operate, and manage the historic KiMo Theatre, located in downtown Albuquerque, New Mexico. This RFP is for a single contract that encompasses the full spectrum of services necessary to ensure the KiMo Theatre remains a vibrant and professionally operated cultural venue.

The selected contractor will be responsible for providing comprehensive operational leadership, staffing, and technical expertise to support high-quality theatrical, musical, film, and media presentations. Services to be provided include, but are not limited to: front-of-house and back-of-house support, event booking and scheduling, show advancement, rental facilitation, technical (audio/video) engineering, routine facilities maintenance and repairs, marketing, and promotional efforts.

Offerors must demonstrate a clear artistic vision and an operational plan that both attracts national touring performances and fosters partnerships with local music promoters, music ensembles, and performing arts nonprofits. The City places a strong emphasis on local representation, expecting the KiMo Theatre to serve as a cornerstone for community-based and regional arts programming.

Additionally, the successful contractor will be expected to actively collaborate with the City of Albuquerque, Visit Albuquerque, the Albuquerque Film Office, and other entities, such as the Downtown Arts and Culture District, as well as local businesses, to contribute to the cultural and economic vitality of downtown Albuquerque.

Prospective Offerors should be prepared to illustrate their capability to manage a high-profile venue, their commitment to community and cultural development, and their strategy for maximizing the KiMo Theatre’s impact as a premier arts destination.

PART 1

INSTRUCTIONS TO OFFERORS

1.1 RFP Number and Title: RFP-2025-722-CSD-GB Operator of Kimo Theatre

1.2 Proposal Due Date: October 2, 2025, 4:00 PM MT

The time and date Proposals are due shall be strictly observed.

Offeror's certification and agreement by submittal of its Proposal, to comply and act in accordance with all provisions of the following:

1.5.6.1 Fair Dealing. The Offeror warrants that its Proposal is submitted and entered into without collusion on the part of the Offeror with any person or firm, without fraud, and in good faith. Offeror also warrants that no gratuities, in the form of entertainment, gifts or otherwise, were, or will be offered or given by the Offeror, or any agent or representative of the Offeror to any officer or employee of the City with a view toward securing a recommendation of award or subsequent contract or for securing more favorable treatment with respect to making a recommendation of award.

1.5.6.2 Conflict of Interest. The Offeror warrants that it presently has no interest and shall not acquire any interest, direct or indirect, which would conflict in any manner or degree with the performance of services required under the contract resulting from this RFP. The Offeror also warrants that, to the best of its knowledge, no officer, agent, or employee of the City who shall participate in any decision relating to this RFP and the resulting contract, currently has, or will have in the future, a personal or pecuniary interest in the Offeror’s business.

1.5.7 Participation/Offeror Preparation: The Offeror may not use the consultation or assistance of any person, firm company who has participated in whole or in part in the writing of these specifications or the Scope of Services, for the preparation of its Proposal or in the management of its business if awarded the contract resulting from this RFP.

1.5.8 Debarment or Ineligibility Compliance: By submitting its Proposal in response to this RFP, the Offeror certifies that (i) it has not been debarred or otherwise found ineligible to receive funds by any agency of the federal government, the State of New Mexico, any local public body of the State, or any state of the United States; and (ii) should any notice of debarment, suspension, ineligibility or exclusion be received by the Offeror, the Offeror will notify the City immediately.

Any Proposal received from an Offeror that is, at the time of submitting its Proposal or prior to receipt of award of a contract, debarred by or otherwise ineligible to receive funds from any agency of the federal government, the State of New Mexico, any local public body of the State, or any state of the United States, shall be rejected.

Upon receipt of notice of debarment of an Offeror awarded a contract as a result of this RFP (“Contractor”), or other ineligibility of the Contractor to receive funds from any agency of the federal government, the State of New Mexico, any local public body of the State, or any state of the United States, the City shall have the right to cancel the contract with the Contractor resulting from this RFP for cause in accordance with the terms of said contract.

1.5.9 Goods Produced Under Decent Working Conditions: It is the policy of the City not to purchase, lease, or rent goods for use or for resale at City-owned enterprises that were produced under sweatshop conditions. The Offeror certifies, by submittal of its Proposal in response to this solicitation, that the goods offered to the City were produced under decent working conditions. The City defines “under decent working conditions” as production in a factory in which child labor and forced labor are not employed; in which adequate wages and benefits are paid to workers; in which workers are not required to work more than 48 hours per week (or less if a shorter workweek applies); in which employees are free from physical, sexual or verbal harassment; and in which employees can speak freely about working conditions and can participate in and form unions. [Council Bill No. M-8, Enactment No. 9-1998]

1.5.10 Graffiti Free: When required, the Contractor will be required to furnish equipment, facilities, or other items required to complete these services that are graffiti-free. Failure of the Contractor to comply with this requirement may result in cancellation of the contract resulting from this RFP.

1.6 City Contact: The sole point of contact for this RFP is the City of Albuquerque Purchasing Division. Questions regarding this RFP should be directed to the following Purchasing representative unless otherwise specified in the solicitation. The City Contact will communicate with Offerors through its e-procurement system, Bonfire. Offerors will receive e-mail notifications from Bonfire to the e-mail address that the Offeror included in its Bonfire registration. Offerors are responsible for monitoring any communications sent through Bonfire and responding to any requests for information or directives within stated deadlines. Offerors who fail to abide by this instruction may be deemed nonresponsive.

· Gerrie Becker, Procurement Administrator, Department of Finance and Administrative Services, Purchasing Division

· Phone: (505) 228-3305 or E-Mail: gbecker@cabq.gov

· Post Office Box 1293, Albuquerque, New Mexico 87103

1.9.1 Electronic Copy. Submit your complete Proposal, including all forms, attachments, exhibits, Technical Proposal, Cost Proposal, etc., using the eProcurement System at https://cabq.bonfirehub.com/portal/?tab=openOpportunities. Please allow a minimum of two (2) business days to submit your proposal. If you do not have a username and password, please register, as this is the only method to submit electronically on the Bonfire portal. Please make sure to register on the system in order to receive notices and submit a response to a solicitation. For assistance, please contact support@gobonfire.com or 1-800-354-8010. Failure to submit your proposal electronically through the City’s eProcurement system shall result in your proposal being deemed nonresponsive.

1.9.2 Format. Each file uploaded to the eProcurement System shall be in a single PDF format unless otherwise indicated. The City’s preferred format is Optical Character Recognition (OCR) searchable PDF format. Do not encrypt files, and do not password-protect the documents submitted.

1.9.3 ALL PROPOSALS MUST BE RECEIVED BY THE CITY PURCHASING DIVISION AS SPECIFIED HEREIN. IF YOU FAIL TO COMPLY WITH THE SUBMISSION REQUIREMENTS IN THIS SECTION 1.9, THE CITY SHALL DEEM YOUR PROPOSAL NONRESPONSIVE.

1.9.4 No other methods of Proposal delivery. Neither telephone, facsimile, nor telegraphic Proposals shall be accepted.

1.9.5 Modification. Proposals may be modified or withdrawn only by written notice, provided such notice is received prior to the Proposal Due Date.

1.9.6 Receipt of Proposals. The only acceptable evidence to establish the time of receipt of Proposals by the City Purchasing Office is the time‑date stamp of the eProcurement System.

1.9.7 Acknowledgment of Addenda to the Request for Proposals. Receipt of Addenda to this RFP by an Offeror must be acknowledged in the City’s eProcurement system. Failure to acknowledge an Addendum may result in your response being deemed non-responsive.

1.20.5 The City will endeavor to restrict the release of material segregated and designated as “Trade Secret” or “Legally Confidential to only those individuals involved in the review and analysis of the Proposals, and to any other party as required by law or court order. Under the New Mexico Inspection of Public Records Act (Sections 14‑2‑1 et seq, NMSA 1978) (“Act”), the City may redact trade secrets and other material required to be kept confidential by law, but may not redact proprietary or confidential information. Any Proprietary or Confidential Data provided as part of a Proposal is subject to public inspection under the Act. Notwithstanding any provision of this RFP, the City shall not be responsible or liable to the Offeror for any disclosure of records required by the Act or an order of a court or other tribunal with jurisdiction over the City.

1.22.5 Required Information:

The protest shall contain at a minimum the following:

1.22.5.1 The name and address of the protesting party;

1.22.5.2 The number of the competitive solicitation;

1.22.5.3 A clear statement of the reason(s) for the protest detailing the provisions believed to have been violated;

1.22.5.4 Details concerning the facts which support the protest;

1.22.5.5 Attachments of any written evidence available to substantiate the claims of the protest; and

1.22.5.6 A statement specifying the ruling requested.

1.22.6 Delivery of Protests:

1.22.6.1 By Mail: Protests may be mailed in an envelope marked “PROTEST” with the solicitation number. Protests which are mailed should be addressed as follows:

Chief Procurement Officer City of Albuquerque, Purchasing Division P.O. Box 1293 Albuquerque, NM 87103 PROTEST, RFP Number

1.22.6.2 By Electronic Mail: Protests may be emailed to:

Kathleen Oney, Chief Procurement Officer koney@cabq.gov

The message should clearly indicate “PROTEST” and the RFP number in the subject line.

1.22.7 Protest Response by Chief Procurement Officer: The Chief Procurement Officer will, after evaluation of a protest, issue a response. Only the issues outlined in the written protest will be considered by the Chief Procurement Officer.

1.22.8 Protest Hearing: If a hearing is requested, the request must be included in the protest and received within the time limit. Only the issues outlined in the protest will be considered by the Chief Procurement Officer, or may be raised at a protest hearing. The granting of a hearing shall be at the discretion of the Chief Procurement Officer following review of the request.

1.23.2 Approval of Insurance: Even though the Contractor may have been given notice to proceed, it shall not begin any work under the contract resulting from this RFP until the required insurance has been obtained and the proper certificates (or policies) are filed with the City. Neither approval nor failure to disapprove certificates, policies, or the insurance by the City shall relieve the Contractor of full responsibility to maintain the required insurance in full force and effect. If part of the contract is sublet, the Contractor shall include any or all subcontractors in its insurance policies or require the subcontractor to secure insurance to protect itself against all hazards enumerated herein, which are not covered by the Contractor's insurance policies.

1.23.3 Coverage Required: The kinds and amounts of insurance required are as follows:

1.23.3.1 Commercial General Liability Insurance. A commercial general liability insurance policy with combined limits of liability for bodily injury or property damage as follows:

Said policy of insurance must include coverage for all operations performed for the City by the Contractor, and contractual liability coverage shall specifically insure the hold harmless provisions of the contract resulting from this RFP.

1.23.3.2 Automobile Liability Insurance. A comprehensive automobile liability insurance policy with liability limits in amounts not less than $1,000,000 combined single limit of liability for bodily injury, including death, and property damage in any one occurrence. The policy must include coverage for the use of all owned, non-owned, hired automobiles, vehicles, and other equipment both on and off work.

1.23.3.3 Workers' Compensation Insurance. Workers' compensation insurance policy for the Contractor's employees, in accordance with the provisions of the Workers' Compensation Act of the State of New Mexico (the "Act"). If the Contractor employs fewer than three employees and has determined that it is not subject to the Act, it will certify, in a signed statement, that it is not subject to the Act. The Contractor will notify the City and comply with the Act should it employ three or more persons during the term of the contract resulting from this RFP.

1.23.4 Increased Limits: During the life of the contract, the City may require the Contractor to increase the maximum limits of any insurance required herein. In the event that the Contractor is so required to increase the limits of such insurance, an appropriate adjustment in the contract amount will be made.

1.23.5 Additional Insurance: The City may, as a condition of award of a contract, require a successful Offeror to carry additional types of insurance. The type and limit of additional insurance are dependent upon the type of services provided via the contract by the successful Offeror.

1.24 Pay Equity Documentation. All Proposals shall include a Pay Equity Reporting Form that can be accessed at https://www.cabq.gov/gender-pay-equity-initiative. Offerors who believe they are exempt because they are an out-of-state contractor (meaning that you have no facilities and no employees working in New Mexico) are not required to report data, but must still submit a Pay Equity Reporting Form with the box verifying the exempt status checked. Any Proposal that does not include a Pay Equity Reporting Form shall be deemed nonresponsive, as stated in the Public Purchases

Ordinance, 5-5-31. A Pay Equity Reporting Form will be automatically issued within two (2) business days of completing your information at the link above. To ensure you have your form before the deadline for solicitation closes, please access the link at least three (3) business days prior to the solicitation deadline. Please contact the “City Contact” identified above in Section 1.6 with any questions about the Pay Equity Reporting Form.

PART 2

PROPOSAL FORMAT

A “Proposal” consists of two distinct sections—a “Technical Proposal” and “Financial Information”—that are submitted separately in Bonfire. Failure to submit the Technical Proposal and Cost proposal separately shall result in the City deeming your submission non-responsive.

2.2 Financial Information Section Two

2.2.1 Financials: Submit your Income Statement, Balance Sheet 990, and an Audit or review of your financial records. (Appendix A) separately from your Technical Proposal (upload Appendix A in the City’s eProcurement system). Failure to submit your financials separately from your Technical Proposal shall result in your proposal being deemed non-responsive.

PART 3

SCOPE OF SERVICES

3.1.1 The purpose of this Request for Proposals (RFP) is to solicit qualified operators for the management and operation of the historic KiMo Theatre, located at 423 Central Avenue NW, Albuquerque, NM 87102. The facility is a professionally equipped 687-seat proscenium theatre designed for a broad spectrum of programming, including live performance, film exhibition, concerts, corporate events, and educational use.

Upon City Council approval and execution of a contract, the City of Albuquerque will provide the selected operator with a fixed annual payment of $150,000.00 per fiscal year (July 1 – June 30) to support associated operational costs. This payment will be issued in monthly installments of $12,500.00.

The selected operator will be responsible for the comprehensive management and operation of the KiMo Theatre, including but not limited to:

3.1.2 Facilities Maintenance and Custodial Services – Ensuring the theatre is maintained in a safe, clean, and fully operational condition at all times.

3.1.3 Venue Operations and Management – Overseeing day-to-day Theatre functions, front-of-house operations, and coordination of all venue-related activities.

3.1.4 Event Programming and Booking – Developing and implementing a balanced schedule of performances, films, community events, and other programming.

3.1.5 Community Engagement and Local Arts Integration – Building partnerships with local artists, cultural organizations, and community groups to increase public access and participation.

3.1.6 Staffing and Personnel Management – Recruiting, training, and managing qualified staff necessary for the successful operation of the venue.

3.1.7 Technical Operations Oversight – Ensuring proper operation and maintenance of all stage, lighting, audio, and other technical systems.

3.1.8 Marketing and Ticketing – Developing marketing strategies, managing ticket sales, and implementing audience development initiatives.

3.1.9 Financial Management and Reporting – Maintaining accurate financial records, budgeting, and providing regular reports to the City.

3.1.10 Experience and Qualifications

3.1.11 Financial Stability

Offerors must demonstrate how their proposed approach will meet or exceed these requirements, including a clear description of activities, anticipated outcomes, and performance measures. Proposals must also include evidence of substantial prior experience in managing comparable performing arts or presentation venues.

3.2 Requirements and Deliverables

The selected operator will be expected to meet the following requirements and provide corresponding deliverables throughout the term of the contract. Remember in your proposal to discuss how you will accomplish each requirement and provide backup documentation, for example, certifications, etc, in Attachment B.

3.2.1 Facilities Maintenance and Custodial Services Requirements:

Facility Maintenance:

3.2.1.1 Maintaining all fire safety systems, including annual inspections of the fire suppression system, fire extinguishers, and fire alarm system. The selected operator shall be responsible for all associated repairs

3.2.1.2 Maintaining all HVAC units, including bi-annual preventative maintenance services. The selected operator shall be responsible for all repairs. This includes replacing thermostat batteries as needed

3.2.1.3 Conducting the annual backflow test. The selected operator shall be responsible for all necessary repairs

3.2.1.4 Performing all plumbing and electrical repairs

3.2.1.5 Coordinating annual intrusion alarm inspections and completing repairs as needed. The selected operator shall be responsible for all related costs, including any fees incurred from false alarms

3.2.1.6 Maintaining and servicing all twelve (12) facility shutters

3.2.1.7 Conducting roof repairs as needed

3.2.1.8 Removing graffiti from the facility within twenty-four (24) hours to preserve the historic character of the building

3.2.1.9 Maintaining and replacing graffiti film on windows as needed

3.2.1.10 Maintaining and repairing all doors and hardware as needed

3.2.1.11 Ensuring all Theatre seats are properly tightened, labeled, and have intact cusions. Repairs shall be performed as necessary

3.2.1.12 Maintaining and servicing the ice machine and refrigerators

3.2.1.13 Servicing, cleaning, and maintaining the septic pump

3.2.1.14 Repairing basement leaks as needed

3.2.1.15 Replacing marquee lights within twenty-four (24) hours of burnout

3.2.1.16 Repairing the neon sign within five (5) business days when necessary

3.2.1.17 Replacing lightbulbs throughout the building as needed

3.2.1.18 Maintaining all water fountains

3.2.1.19 Touching up paint throughout all areas of the facility as needed

Facilities Cleaning:

3.2.1.20 Ordering all supplies required for cleaning

3.2.1.21 Ordering all supplies necessary to stock restrooms

3.2.1.22 Cleaning and replacing carpeting as needed

3.2.1.23 Removing chewing gum from the back of Theatre seats regularly

3.2.1.24 Polishing floors regularly

3.2.1.25 Vacuuming the Theatre after each event

3.2.1.26 Cleaning the bar area after each use

3.2.1.27 Cleaning all four dressing rooms before and after events

3.2.1.28 Cleaning Orchestra Pit

3.2.1.29 Cleaning all areas of the Theatre—including handrails, bullnose, seats, and stage—before and after every event

3.2.1.30 Washing all interior and exterior windows weekly and both before and after events

3.2.1.31 Power washing the main entrance and sidewalks weekly

3.2.1.32 Removing sharps from the sidewalk, main entrance, and alley as needed

3.2.1.33 Regularly clean out unused and old items

Deliverables:

3.2.1.34 Monthly maintenance log with completed and outstanding issues.

3.2.1.35 Emergency and preventative maintenance response plans.

3.2.1.36 Incident and damage reports for facility-related concerns.

3.2.2 Venue Operations and Management Requirements:

Operator Responsibilities:

3.2.2.1 Coordinating and supervising all day-to-day venue activity (load-ins, load-out, rehearsals, performances, maintenance, and open-house hours/tours)

3.2.2.2 Maintaining a visible, welcoming, and well-staffed front-of-house presence during all events

3.2.2.3 Ensuring professional customer service and safe crowd management at all times

3.2.2.4 Scheduling and managing front-of-house, custodial, box office, security, and administrative staff

3.2.2.5 Overseeing the use of public areas, including the lobby, restrooms, concession/bar area, box office, and 5th Street Salon

3.2.2.6 Establishing and enforcing house policies related to ticketing, late seating, emergency procedures, and user conduct

3.2.2.7 Ensuring ADA compliance and accommodating patrons with disabilities

3.2.2.8 Coordinating with internal teams and external users for the smooth execution of events

3.2.2.9 Overseeing general cleanliness, readiness, and presentation of the facility

3.2.2.10 Coordinating with City of Albuquerque Arts & Culture personnel to ensure alignment with goals set forth by the City of Albuquerque

3.2.2.11 Obtaining permits required by the State of New Mexico’s Alcoholic Beverage Control Department to serve alcohol Staffing Expectations:

The operator shall provide and supervise sufficient qualified personnel for the safe and professional functioning of the theatre. At a minimum, staffing shall include:

3.2.2.12 Venue Manager / General Manager

Responsible for all aspects of daily operations, budgeting, scheduling, and staff supervision

3.2.2.13 Sales Manager

Responsible for booking events, executing contracts and payments, and settlements

3.2.2.14 Front-of-House Manager

Oversee ushers, audience services, lobby set-up, and audience flow. Present during all events

3.2.2.15 Box Office Manager / Ticketing Coordinator

Manages all aspects of ticket building and sales, patron data, will-call, and customer service related to ticketing

3.2.2.16 House Staff

Ushers, greeters, ticket takers, or other support roles as needed per event

3.2.2.17 Custodial Staff

Ensures cleanliness and sanitation of the venue before, during, and after events

3.2.2.18 All personnel must be:

3.2.2.19 Knowledgeable of the venue layout, policies, and amenities

3.2.2.20 Welcoming and responsive to a diverse patron base

Deliverables:

3.2.2.21 Operational policies and procedures manual within 60 days of contract award.

3.2.2.22 Monthly operational reports detailing activities, usage issues, and resolution actions.

3.2.2.23 Annual business plan and goal alignment with City activities.

3.2.3 Event Programming and Booking Requirements:

Operator Responsibilities:

The selected operator shall be responsible for the planning, scheduling, and execution of a robust and inclusive calendar of events, aligned with the mission and values of the City of Albuquerque. Programming efforts must reflect a balance of cultural, educational, community, and commercial uses while complying with applicable policies. Responsibilities include, but are not limited to:

3.2.3.1 Developing and maintaining a diverse and high-quality schedule of events that includes commercial, nonprofit, educational, cultural, and community-based programming

3.2.3.2 Booking and programming a minimum of twelve events per month.

3.2.3.3 Curate a calendar of events that include Theatre, dance, music, film, multimedia productions, book readings, and speakers

3.2.3.4 Actively soliciting a wide range of performances and events appropriate to a multi-floor 687-seat venue, including regional and national tours

3.2.3.5 Ensure a balanced mix of artistic, educational, and cultural programming that appeals to a wide audience and reflects cultural diversity

3.2.3.6 Providing a fair and transparent booking process for local artists, community groups, and nonprofit users

3.2.3.7 Ensuring timely and effective show advancement, including coordination with touring productions and presenters on technical riders, staffing, scheduling, hospitality, and front-of-house logistics

3.2.3.8 Ensure timely settlement payments for Theatre users

3.2.3.9 Collaborating with City of Albuquerque staff as necessary to ensure compliance with venue policies, use agreements, and municipal regulations

3.2.3.10 Maintaining a shared, up-to-date, detailed master calendar of scheduled events, holds, and confirmed bookings, accessible to COA Arts & Culture department staff

3.2.3.11 Developing long-term programming strategies that support financial sustainability, artistic excellence, and public benefit

3.2.3.12 Partnering with educational institutions, civic organizations, and local nonprofits to support mission-aligned programming and public engagement

3.2.3.13 Ensuring all activities are conducted in compliance with applicable City of Albuquerque ordinances, public sector procurement guidelines, labor standards, and any additional policies set forth by the City of Albuquerque as owner of the venue

Deliverables:

3.2.3.14 Annual programming plan that includes target event categories.

3.2.3.15 Maintain an updated and easily accessible event calendar for the public.

3.2.3.16 Booking logs, executable contracts, and settlement reports as applicable.

3.2.4 Community Engagement and Local Arts Integration Requirements:

3.2.4.1 Build and maintain partnerships with local performing arts organizations, nonprofits, and schools

3.2.4.2 Ensure access to the venue for community-based groups at equitable rates

3.2.4.3 Collaborate with the Department of Arts and Culture to support cultural equity, outreach, and education initiatives

3.2.4.4 Actively collaborate with Visit Albuquerque, the Downtown Arts & Cultural District, and area businesses

3.2.4.5 Coordinate efforts to drive tourism, economic activity, and cultural visibility downtown

3.2.4.6 Participate in strategic planning and branding for downtown arts initiatives.

Deliverables:

3.2.4.7 Local engagement plan submitted annually

3.2.4.8 Documentation of partnerships, events, and community participation metrics

3.2.4.9 Reports on subsidized or discounted community rentals/events

3.2.4.10 Documentation of Downtown arts participation and impact

3.2.5 Staffing and Personnel Management Requirements:

The selected operator shall be responsible for recruiting, training, and managing all personnel required for the successful operation of the KiMo Theatre. Staffing plans must ensure high-quality service delivery across all functions, reflect the values of equity and inclusion, and remain compliant with applicable labor laws and City of Albuquerque policies. Responsibilities include, but are not limited to:

3.2.5.1 Hiring and supervising qualified staff for front-of-house, box office, technical, custodial, security, maintenance, and administrative functions, appropriate to the needs of a multi-floor 687-seat venue

3.2.5.2 Providing ongoing training and professional development to ensure staff are to deliver excellent, inclusive customer service, and uphold best practices in safety and accessibility

3.2.5.3 Establishing clear roles, responsibilities, and lines of communication across all operational areas

3.2.5.4 Ensuring staffing levels are adequate for all event types, including performances, rentals, rehearsals, and load-ins/load-outs

3.2.5.5 Maintaining compliance with all applicable local, state, and federal labor laws, including wage and hour regulations, workplace safety, and employment eligibility requirements

3.2.5.6 Promoting a workplace culture grounded in equity, respect, and inclusion, and implementing strategies to recruit and retain a diverse workforce

3.2.5.7 Coordinating with City of Albuquerque staff as necessary on matters involving security protocols and emergency procedures

3.2.5.8 Schedule all janitorial staff and services to ensure a healthy environment and a top-level standard of cleanliness

3.2.5.9 Schedule all security personnel as required for venue usage

Deliverables:

3.2.5.10 Provide the City of Albuquerque Arts & Culture department with an up-to-date staffing plan, including job descriptions, reporting structures, and contact information for key personnel

3.2.5.11 Documentation of training protocols and safety certifications

3.2.5.12 Annual staffing report including employees, volunteers, and contractors

3.2.6 Technical Operations Oversight Requirements:

Lighting

3.2.6.1 Console: ETC Apex 10 with advanced networking and control capabilities

3.2.6.2 Fixtures: Full intelligent and conventional rig including Ayrton Diablo, Halcyon, LoneStar, Solapix, ETC Source 4wrd Color

3.2.6.3 Operator must demonstrate fluency in professional lighting systems, EOS operating systems, cue programming, fixture maintenance, and show integration Audio

3.2.6.4 FOH/Monitor Consoles: (2) Allen & Heath Avantis digital consoles

3.2.6.5 PA System: Adamson IS-10 line array (8 per side), 19” IS-119 subs (3 per side), and 10 Adamson M12 wedges, powered by Lab Gruppen amplifiers with Lake processing

3.2.6.6 Cinema Sound: Independent 7.1 JBL 4732T / 4642A surround system with dedicated CPI2000 cinema processor

3.2.6.7 Operator must have experience in tuning and managing high-performance PA systems, monitor mixes, and cinematic audio calibration Projection & Video

3.2.6.8 Cinema Projection: Christie CP4420 DCI-compliant projector paired with a silver screen, capable of 4K digital cinema playback

3.2.6.9 Media Playback: DCP - Dolby IMS2000 IMB media block, Blu-ray

3.2.6.10 Operator must manage DCP ingestion, KDM handling, masking, and playback scheduling, while also supporting alternate uses of the projection system for live or hybrid programming

Rigging & Stage Systems The venue does not have a traditional counterweight or fly system. Due to structural limitations dating back to post-fire reconstruction, the existing walls and overhead infrastructure cannot support the dynamic or distributed loads of a fly tower or grid.

Rigging is instead facilitated by a motorized truss system:

The selected operator will be responsible for:

Maintenance and Staffing

Staffing and Technical Oversight The selected operator will be responsible for providing qualified technical personnel to ensure the safe, professional, and efficient use of all venue systems in support of performances, screenings, events, and day-to-day operations.

Responsible for overseeing all technical operations, supervising crews, managing production schedules, coordinating with clients, and ensuring compliance with safety and operational standards

3.2.6.25 Lighting Technician

Proficient in ETC EOS programming, intelligent fixture maintenance, and show file management.

3.2.6.26 Audio Technician / A1

Experienced with Allen & Heath Avantis consoles, line array system tuning, monitor mixing, and cinema sound calibration (including Lake processing and JBL 7.1 system)

3.2.6.27 Projection / Media Technician

Responsible for DCP ingestion, KDM handling, video cueing, and maintenance of the Christie CP2315 projector and related playback systems

3.2.6.28 Rigging/Stage Technician

Trained in overhead rigging with experience in motorized truss systems, load calculations, and compliance with ANSI rigging standards Support crew (A2, LX assist, stagehands, etc.) must be provided as needed, based on the technical complexity of scheduled events.

Training & Certification

Scheduling & Coordination

Maintenance Responsibilities