1.e - Statement of Work - GC Services.pdf

STATEMENT OF WORK

1.0 BACKGROUND: The Aerospace Fuels Laboratory (AFPET/PTPLE) has a requirement for regular service on (Qty. 5) Agilent Gas Chromatograph Systems. All services will be performed on site.

Model/Description Serial Number

7890A GC US10401024

7693A Autoinjector US10390252 7693A Autoinjector US10350200

7693A Tray, 150 Vial US10340109

7890A GC US11381009

7693A Autoinjector US11350403 7693A Autoinjector CN11330001

7693A Tray, 150 Vial US11360180

7890B GC US14343010

7693A Autoinjector US14330020 7693A Autoinjector US14330022

7890B GC US18353031

7693A Autoinjector US18280703

7693A Autoinjector US19320939

7890B GC US18353033

7693A Autoinjector US18350711

1.1 The Contractor will supply all necessary services including but not limited to, labor, repair parts, maintenance supplies, maintenance services, tools, test equipment, return shipping and other related services to maintain the system to good operating condition as determined by the original manufacturer’s specifications.

1.2 Contractor shall verify that the equipment is acceptable for fully functional proper operation prior to termination of this contract.

1.3 The contractor shall provide one preventative maintenance visit and repair visits as needed. All service calls will be scheduled with the monitoring Government representative.

2.0 COMPETENCY OF CONTRACTOR PERSONNEL: All services performed under this contract shall be performed by competent personnel, fully trained to perform the required troubleshooting and maintenance in accordance with the best commercial practices without unnecessary delays or interference with the government functions. The service personnel shall have completed applicable troubleshooting and maintenance training specified by the Original Equipment Manufacturer (OEM) for the maintenance of the equipment involved.

3.0 SPARE PARTS INVENTORY, TOOLS, AND INSTRUMENTS: The Contractor shall provide the spare parts of the type and quantities as recommended by the OEM for the unit to be serviced. Only new standard parts shall be used in performing repairs.

4.0 DAMAGED MATERIALS: The Contractor shall replace any Government-owned materials, which are damaged by malfunction of Contractor-maintained equipment, Contractor-provided equipment, or by Contractor fault, with material of equal or better quality.

5.0 DOCUMENTATION: All documentation, software manuals, repair manuals, and other aids recommended by the OEM which are needed to perform maintenance under this contract shall be obtained by the Contractor in whose property it will remain. The Contractor shall acquire updated subscriptions for this documentation for the life of the contract. The Government, as a party of the contract, shall not be required to aid in the acquisition of such documentation. OEM diagnostic software or equivalent shall be employed in performing maintenance services.

6.0 SECURITY CLEARANCE: Requirement for security clearance is not anticipated.

7.0 PROOF OF RESOURCE: Upon request by the Government, the Contractor shall show evidence of proper level or resources to perform tasks under this contract, such as ownership or licensing of spare parts, diagnostic and repair tools, documentation and employment of personnel.

8.0 RESPONSE/REPAIR TIME:

8.1 Repairs shall be diagnosed within not more than 5 days after notification of service request. Repairs shall be completed within 15 days of service requires. Repair times exceeding this are subject to the “untimely repair” provision.

8.2 All repair/response times exclude days that occur on Saturday, Sunday, or the Government holidays (New Years, Martin Luther King Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving, and Christmas).

9.0 UNTIMELY REPAIR: Contractor failure to repair equipment within a timely manner as established in paragraph 8.1 shall result in Contractor completion of necessary repair at no additional costs to the Government. Extenuating circumstances will be considered on a case-by-case basis.

10.0 CONDITION OF EQUIPMENT AFTER REPAIR SERVICE: Prior to

termination of this contract, the Contractor shall certify in writing that the equipment is in good mechanical, electrical, and operating condition as specified by the OEM.

11.0 SITE REQUIREMENTS: The Government shall maintain equipment site requirements (electrical, air-conditioning, and chilled water) in accordance with the environmental specifications furnished by the OEM.

12.0 CONTRACTOR ACCESS: Subject to security regulations, the Government shall permit the Contractor access to the equipment to be maintained.