1.1.4-Tab Statement of Work_Redacted.pdf

Department of Homeland Security Customs and Border Protection Statement of Work For

Laredo South Station CAMSS Shelters Custodial and Grounds Maintenance Operational Services

1.0 Background

The Customs and Border Protection (CBP), along with this Janitorial contact are responsible for the coordination of all cleaning within Laredo South Station (LRS BPS) CAMSS Shelters and Area for the pre-processing areas at Laredo South Border Patrol Station.

1.1 Scope of Work

Custodial and Grounds Maintenance Services for Two (2) CAMSS shelter/tents and ajoining grounds at LRS BPS (See Task/Frequency Chart (TFC)).

1.2 Exclusions

None.

General Requirements: The Contractor shall ensure that its employees follow the general procedures governing physical, environmental, and information security described in the various DHS regulations pertaining thereto, to include the Prison Rape Elimination Act (PREA) of 2003 (Federal Law 42 U.S.C. 15601 et. seq.), with all applicable Federal PREA standards, and with all agency policies and standards related to PREA for preventing, detecting, monitoring, investigating, and eradicating any form of sexual abuse and/or assault within CBP holding facilities/programs/offices owned, operated, or contracted, good business practices, and the specifications, directives, and manuals for conducting work to provide the services required by this contract.

All Services shall performed on a seven (7) day work week schedule, with multiple shifts per day in designated areas/locations. Any changes to the schedules are expressly approved by the Contracting Officer (CO) and managed by the assigned Contracting Officer’s Representative (COR). Service start, end, and cleaning times/schedules will be coordinated through the COR for each CBP facility location.

1.3 Place of Performance

Location 1: Laredo South BP Station

Location/Address: 9001 San Dario Laredo, TX 78045 Number of Buildings: 2 Building Square Footages:

Building J CAMSS Soft Shelter 1 is a 20’ x 32.5’ x 10’ tall 650 sq. ft. No Glass Building K CAMSS Soft Shelter 1 is a 20’ x 32.5’ x 10’ tall 650 sq. ft. No Glass

Total Building Square Footage: All Buildings: 1300 sq. ft.

Grounds Maintenance: 2600 sq. ft.

Building J CAMSS Soft Shelter 1 is a 20’ x 32.5’ x 10’ tall 650 sq. ft. No Glass

Total CAMSS Soft Shelter Building Square Footage: 650 sq. ft. no glass.

Schedule of Performance: CAMSS Shelter, work shall be performed seven (7) days per week Monday through Sunday, (Three times in a 24 hour day), about 8:00 a.m. 5:00 p.m. and about 11:30 p.m. between the hours of 8:00 A.M. to 5:00 A.M. Location Description: The building is a CAMSS Soft Sided Shelter that is to support the Processing Area. The CAMSS consist of a outer solar fly and inner Insulcam insulating liner and floor with a sub floor. The Layout is one room with small compound and perimeter fencing. There is 650 sq. ft. of un-carpeted flooring at this location and made of 15 + oz./sq. yd. non-slip Mil-Spec 44103D. The Ceiling/Wall’s is made of a 8 oz./sq. yd. Mil-Spec fabric.

Building J will be located in the Small POV Parking Lot and shown on the TFC for L3 LRN BPS. Photo of Building in the TFC. Cleaned per the TFC.

Building K CAMSS Soft Shelter 1 is a 20’ x 32.5’ x 10’ tall 650 sq. ft. No Glass Total CAMSS Soft Shelter Building Square Footage: 650 sq. ft. no glass.

Schedule of Performance: CAMSS Shelter, work shall be performed seven (7) days per week Monday through Sunday, (Three times in a 24 hour day), about 8:00 a.m. 5:00 p.m. and about 11:30 p.m. between the hours of 8:00 A.M. to 5:00 A.M. Location Description: The building is a CAMSS Soft Sided Shelter that is to support the Processing Area. The CAMSS consist of a outer solar fly and inner Insulcam insulating liner and floor with a sub floor. The Layout is one room with small compound and perimeter fencing. There is 650 sq. ft. of un-carpeted flooring at this location and made of 15 + oz./sq. yd. non-slip Mil-Spec 44103D. The Ceiling/Wall’s is made of a 8 oz./sq. yd. Mil-Spec fabric.

Building K will be located in the Small POV Parking Lot and shown on the TFC for L3 LRN BPS. Photo of Building in the TFC. Cleaned per the TFC.

2.0 Specific Tasks

See attached TFC for Frequancy of task, and sections three (3) and four (4) for task description below.

3.0 Specific Requirements for Custodial Services

The Contractor shall provide custodial service(s) described herein and below and in the TFC.

Basic services, unless otherwise specified, basic services shall be performed at the locations and frequencies in the Task Frequency Chat/Charts (Attachment A), and shall consist of the services listed for the specified areas. Waste containers moved while performing basic services shall be returned to their original position. Performance requirements for these services include the following:

3.1.4 Floor Sweeping and Spot Mopping: The Contractor shall sweep the entire floor surface areas, including corners and abutments, so that after sweeping the floors are free of spills, addressing spills, spots and stains with spot mopping, trash, visible litter, dust, and debris. No dirt shall remain in corners, along the edges of the floors, under any furniture or appliances or behind doors. The Contractor shall move chairs, trash receptacles, and other easily moved items to sweep underneath and then return the items to their original positions.

3.1.9 Refuse Removal: The Contractor shall empty and return to their initial location all wastebaskets, recycle bins, cigarette butt receptacles (ash trays, butt cans, etc.), and other trash containers within the area. Boxes, cans, and papers placed near a trash receptacle marked “TRASH” shall be removed by the Contractor. All soiled, torn, plastic trash receptacle liners in the receptacles shall be replaced. The Contractor shall remove ashes and debris from community cigarette butt receptacles and place in a nonflammable container. The Contractor shall dispose of trash in plastic bags secured with bag ties. The Contractor shall pick up any trash that may fall in or around the facility or grounds during the removal of collected trash. All solid waste collected as a requirement of this contract shall be placed in dumpster containers or recycle bins on the site. The Government is responsible for the removal of all solid waste from the dumpsters to an appropriate dumpsite.

3.1.11 Perform low dusting: The Contractor shall thoroughly dust all horizontal and vertical surfaces on furniture so that after dusting, all dust, lint, litter, and dry soil shall be removed from the surfaces of desks, chairs, file cabinets, and other types of office furniture and equipment, and from ledges, window sills, and hand rails to a line 7’0” above the floor level. NOTE: In dusting of horizontal spaces, working papers on desks shall not be disturbed. The Contractor shall not dust typewriters, computers, and other computer equipment or business machines and similar equipment. There shall be no surface streaks. Corners, crevices, moldings and ledges shall be free of all dust. There shall be no excess polish or oils, spots, or smudges on dusted surfaces. All dusting shall be completed before the floor surfaces are cleaned.

3.1.15 Sweep, Damp Mop and Disinfect Holding cells: The contractor shall disinfect all surfaces of partitions, stalls, faces of toilet bowls using a germicidal detergent prior to the beginning of the required recommended performance period for each location per day. (Use a 10% Clorox solution on cell walls, doors and benches) Never mix cleaning chemicals and instruct staff to avoid mixing any type of ammonia cleaners with Chlorine in any form. Note: Holding cells shall only be entered for the purpose of cleaning or re-supplying when detainees are not present.

Holding cells with drains shall be hosed down with water so that no dirt, mud, or other debris remains. After mopping and/or hosing, floors shall have a uniform appearance and be free of streaks, debris, or standing water.

3.1.21 High Dusting: The Contractor shall perform high dusting with a Fuzz Buster or other comparable extendable dusting wand. After dusting, all dust, lint, cobwebs, litter, and dry soil shall be removed from all surfaces 8’0” in office/admin areas and to the celling (regardless of height) in the Processing rooms and Cells, above the floor surface to include window blinds, ceiling fans and all types of casings, where installed and air supply or return vents. All dusting shall be completed before the floors are cleaned.

3.1.23 Light Fixtures: The Contractor shall clean light fixtures, so that after cleaning, light fixtures shall be free of bugs, dirt, dust, grease, or other foreign matter. The Contractor shall be responsible for cleaning the interior and exterior of the light fixtures.

3.1.26 Clean Air Conditioning (HVAC) Vents: Contractor shall clean air conditioning vents so that they are free of accumulated lint or dust and other matter.

3.1.34 Required Contractor’s Conduct on Government Sites:

• The contractor shall labels all containers within the facility under their control with the product’s common name and manufacture. This is as per criteria: HM.1.3.US. All containers of hazardous chemicals in the workplace are required to be labeled, tagged, or marked with specific information per 29 CFR 1910.1200(b)(3)(i), 1910.1200(b)(4)(i), 1910.1200(b)(5), and 1910.1200(f)(5) through 1910.1200(f)(7)

• Contractor shall properly train their employee that handle or have responsibility for managing and in the handling of all universal wastes and or florescent bulbs. The contractor shall also maintain a manifest/log for all bulbs and universal wastes it handles. The manifest/log shall at a minimum record the location, type, number and disposal methods. The contractor shall not dispose florescent bulbs in a dumpster.

This is as per Government Code HW.300.1.US. Employees who handle or have responsibility for managing universal wastes are required to be trained. 40 CFR 273.16

• The contractor shall maintain all of their equipment and materials in such a way that its storage shall not cause a tripping hazard, fire, explosion, or pest harborage.

• The contractor shall provide and maintain at every location (all 18) it services an up to date paper SDS folder covering all products it uses at that location in a conspectus and accessible place for viewing by anyone in the facility. The contractor shall also maintain a master SDS folder covering all products at all locations. This master SDS shall be sub divided by location. The contractor’s master SDS folder shall be maintained and stored at its own administrative facility and not at one of the locations it services. The contractor’s master SDS shall be maintained in an electronic format of either Microsoft Word and or Excel. The contractor shall provide the master SDS to the COR upon their request within one business day.

• Contractor shall ensure that all flammable liquids and material containers are appropriately stored in an approved flammable cabinet that meets the design, construction, and capacity requirements (e.g. fire resistance) as stated in 29 CFR 1910.106(d)(3) and reiterated in HM.35.4.US. Cabinet must be labeled “FLAMMABLE— Keep Fire Away”.

3.5.1 Deep Clean and Full Disinfection Services for CAMSS Soft Sided Facilities.

The Contractor shall provide deep clean and full disinfection services at the requested facilities called out and designated in the Task Frequency Chart (TFC). This is a add hock, as needed basis task.

The Contractor shall comply, clean and disinfect per the following standards below.

1. Contractor shall follow approved infection prevention disinfection procedures as described by Centers for Disease Control (CDC).

2. Contractor shall use only EPA registered disinfectants with microbiocidal activity against pathogens and other bacteria and viruses.

3. When cleaning and disinfecting, Contractor’s employees shall don all OSHA required Personal Protective Equipment (PPE) set forth in 29 CFR 1910.

4. Contractor shall follow all infection prevention procedures for droplet precautions.

5. Contractor shall properly dispose off-site all waste generated from the deep clean and disinfection services according to local, state and federal standards.

6. Contractor shall review and heed all precautions and recommendations included in

Attachment A, “Job Hazard Analysis & PPE Assessment.”

7. Provide all labor and supervision to perform the requirements set forth in the Statement of Work (SOW).

8. Coordinate all work with the Contracting Officer’s Representative (COR)

9. There will be no Government Furnished Equipment (GFE) under this task.

10. Places of Performance as called out and designated in the Task Frequency Chart (TFC)

3.6.1 Multi Touch Facility Areas and Items

Items that routinely receive human physical interaction (touch) such as but not limited to light switches, panels, water fountains, doors surfaces, door lock sets, knobs, handles, push pads, toilets, sinks, door jambs, wall corners, and the exterior of appliances in common areas such as but not limited to kitchenettes, breakrooms, muster rooms, bathrooms and hallways, with such items as but not limited to refrigerators, microwaves, stoves, table tops, countertops, faucets, shall be cleaned as per the Task Frequency Chat/Charts.

Clean and Fully Disinfection Multi Touch Facility Areas and Items The contractor shall clean and disinfect all Multi Touch Facility Items as stated above.

Additionally the Contractor shall clean with a clean reusable cloth or a disposable towel dipped in detergent and warm water. Rinse surfaces with warm to hot water to remove cleaning products and debris. Using a clean reusable cloth or a disposable towel, apply enough disinfecting solution to cover the surfaces thoroughly. Let the disinfecting solution stand for the contact time given on the label and making sure there is enough disinfecting solution on the surface to stay wet for the recommended contact time. The contractor shall use only EPA registered disinfectants with microbiocidal activity against pathogens and other bacteria and viruses. Cleaning and disinfection shall be governed by and as per the Task Frequency Chat/Charts (TFC).

3.3 Re-lamping

The contractor shall re-lamp burned out lamps/bulbs for all Interior lighting inside buildings that are part of the building. The contractor shall Not re-lamp any exterior lighting or lighting not inside a building. A building is defined as a roof and enclosed on all sides by walls. Under Canopy Lights are considered to be exterior lighting and will not be re-lamped under this task.

The contractor shall re-lamp all Interior burned out lamps/bulbs inside buildings as per the Task Frequency Chat/Charts. All florescent bulbs will be replaced with 40 watt full spectrum (Daylight) bulbs. All burned out incandescent light bulbs will be replaced with the same wattage and shall also be a full spectrum (Daylight) bulb/bulbs

4.0 Specific Requirements for Grounds & Parking Lot Maintenance:

As specified in section 2.0, the Contractor shall provide Grounds maintenance service(s) described herein.

This is a minimum schedule of performance; if tasks are found to require increased attention they will be identified by CBP’s Contracting Officer’s Representative (COR). The Contracting Officer (CO) will make the final determination on any additional work that may expand the overall scope of work.

4.1 Grounds Cleaning: The Contractor shall clean grounds, driveways, roadways, parking areas, indoor parking areas, drainage and runoff ditches and sidewalks, painted and unpainted, so that after cleaning they are free of paper, trash, dirt, mud, cups, cans, bottles, debris and other discarded material. The Contractor shall collect all loose paper, empty boxes, and remove any paper beverage cups, cans, and bottles from the premises per the Task Frequency Chat/Charts, especially during the spring and fall rainy seasons.

4.2.10 Cleaning Parking lots and Driveways: The Contractor shall sweep parking lots and driveways, including indoor parking and asphalt and concrete areas where automobiles traverse, so that the driveway’s, asphalt and concrete areas are free of gravel, mud, weeds, leaves, rocks and other debris. Oil spills shall be cleaned using an oil absorbent compound provided by the contractor and spot pressure washed as needed. This cleaning shall leave the parking lot and driveways free of grease, oil, and stains. Areas being cleaned shall be marked off with Contractor provided conspicuously placed traffic cones while these areas are being cleaned.

4.2.14 Collect all wind-blown debris: from around the compound and or building perimeters and remove unwanted vegetation.

5.0 Government-Furnished Equipment and Information

Contractor shall be allowed to use electrical (120 VAC) and water service on site if avalable unless such use becomes a nuisance to CBP operations.

6.0 Miscellaneous Requirements

6.1 Lights shall be used only in areas where and at the time when is actually being performed.

When the tasks are completed the lights to the space should be turned off. The Contractor’s employees should not adjust mechanical equipment controls for heating, ventilation and air-conditioning system. Water faucets or valves shall be turned off after the required task has been accomplished. Any hoses used are to be stowed between uses. Windows shall be closed and lights and fans turned off when not in use. Lock rooms in security areas after cleaning and return keys to the designated office. Sufficient daytime staffing shall be assigned to respond to complaints related to custodial emergencies, spills, and detailed cleaning of unoccupied areas.

Electrical cords of custodial equipment must not present tripping hazards during their use and CAUTION signs need to be displayed when cleaning floors in all areas where people other than the Contractor’s personnel may be present. All interior cleaning equipment shall have bumpers and guards in place to prevent marking or scratching of fixtures, furnishings, or building surfaces and minimize the splashing of applied chemicals and coatings. All power equipment must be operated with their designed guards in place and all staff must have their proper PPE (Personal Protective Equipment) in place when completing any task that requires them.

Equipment must operate using existing building circuits. It shall be the responsibility of the Contractor to prevent the operation or attempted operation of faulty electrical equipment, or combinations of equipment, which require power exceeding the capacity of the existing building circuits. The Contractors staff shall notify the COR through their supervisor of any tripped breakers, inoperable GFI outlets, non-working outlets, or other unsafe conditions noted during the performance of their work.

7.0 Contractor Furnished Items

7.1 The Contractor shall provide equipment, material, and labor to perform the requirements of this contract. The contractor shall take all action necessary to protect his/her and the Government’s furnished supplies, materials, and equipment, and the personal property of his/her employees from loss, damage, or theft. The Contractor shall provide all supervision, supplies, materials, transportation and equipment necessary for the performance of this contract unless otherwise specified herein. Provided equipment may include buckets, mops, brooms, sweepers, vacuum cleaners, carpet extractors, rotary buffers, gasoline-powered mowers, hand or powered trimmers, gas power chain saws line trimmers, blowers, clippers, pressure washers, street sweepers, touch-less rest room and locker room cleaners, ladders, safety and all related cleaning chemicals, finishes, and disinfectants. The Contractor shall furnish and conspicuously display caution signs to be used when cleaning floors where people or contractor’s personnel are present before the floors are dry. All equipment shall have bumpers, guards, electrical safeties, and protective covers in place to prevent the marking or scratching of fixtures, furnishings and surfaces.

7.2 Environmental Requirements: In accordance with FAR 23.403, the cleaning products and equipment provided by the contractor for execution of this custodial contract shall all be composed of the highest percent of recovered material or bio-based content practicable.

9.0 Quality Control Program (QCP) Plan

9.1 The Contractor shall create a Quality Control Program (QCP) that ensures that the custodial and grounds maintenance functions defined in this Scope of Work are carried out with the highest possible quality. The QCP shall be submitted to the COR apon the COR’s request for review and approval within 10 calendar days after the request. If the contractor chooses to make changes to an approved plan during the contract performance period, such changes shall not be effected until they are submitted in writing to the COR and the Contractor receives written approval by email. The Government relies on the Contractor to do their due diligence in controlling the quality of the services they provide.

10.0 Safety Data Sheet Forms

10.1 The Contractor shall submit an Excel based list of the SDS sheets for all chemicals, solvents, compounds, and supplies that shall be utilized to perform the work identified in this contract.

These sheets shall provide the manufacturers names, the product brand name, and the common uses of the products along with the standard information supplied on a product’s material safety data sheet. The Contractor shall not use any chemicals, agents or materials, that an SDS has not been provided for or which the COR has determined would be unsuitable.

12.0 Applicable Documents and Deliverables:

12.1 The Contractor’s employees shall be trained in the proper use, application and maintenance of all chemicals, coatings, and procedures used by completing an initial training and with periodic refresher trainings as implemented by Betco ‘Clean Degrees’ or any comparable program.

Documentation of their completed training is to be provided to the government and kept on file by the Contractor. Only chemicals, coatings, and cleaners approved as compatible with this program shall be used when maintaining the different types of floors.

12.2 Interior walk off mats shall be supplied and maintained by the contractor at all entry areas.

13.0 Lost and Found Articles

13.1 The Contractor shall ensure that all articles found by his/her employees while performing their duties under this contract are turned in to a CBP/U.S. Border Patrol official.

14.0 Management

14.1 The Contractor shall manage the total effort associated with the custodial services required herein to assure fully adequate and timely completion of these services.

14.1.1 Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control.

14.1.2 The contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work is in accordance with sound and efficient management practices.

14.1.3 The contractor shall maintain an adequate force to complete in accordance with the time and quality standards specified herein.

15.0 Inspection

15.1 All services, workmanship and material furnished or utilized in the performance of this contract shall be subject to inspection by the Government at any time during the term of the contract.

All inspections by the Government shall be made in such a manner as not to unnecessarily delay the Contractor’s work.

The COR will be responsible for inspection of the Contractor’s performance.

15.1.1 If any service(s) performed is not in accordance with the contract requirements, the Government shall have the right to require to the Contractor to perform the service(s) again in compliance with the contract requirement at no additional cost to the Government.

16.0 Safety Requirements and Reports

All shall be conducted in a safe manner and shall comply with activity requirements.

16.1 The Government will not provide safety equipment to the Contractor.

16.2 The Contractor is to provide safety controls for the protection of the life and health of employees and other persons; to prevent damage to property, materials, supplies and equipment, and to avoid interruptions in the performance of this contract.

16.3 The contractor shall comply with all pertinent provisions as may be amended by the U.S. Department of Labor, Occupational Safety and Health Act (OSHA), and all local fire codes.

16.4 The contractor shall report to the COR in writing all accidents resulting in death, trauma, or occupational disease.

16.4.1 All accidents must be reported to the COR within 24 hours of their occurrence.

16.5 The Contractor shall submit to a COR a full report of damage to Government property within 24 hours of the discovery of the incident.

16.6 The Contractor shall provide all safety and protective equipment required to perform the duties specified as on this contract.

16.6.1 This includes all equipment such as rubber gloves as required by Safety Data Sheets.

16.6.2 All safety equipment shall comply with the applicable OSHA Safety Manual requirements and other applicable safety requirements.

17.0 Permits

17.1 The Contractor shall be required to obtain all appointments, licenses, and permits required for the execution and completion of this requirement. The Contractor shall comply with all applicable Federal, State and Local laws.

18.0 GENERAL INFORMATION

18.1 Disclosure of Information

18.1.1 Any information made available to the contractor by the Government or its customers shall be used only for the purpose of carrying out the provisions of this contract. This information shall not be divulged or made known in any manner to any persons except as may be necessary in the performance of the contract.

18.1.2 In the performance of this contract, the contractor assumes responsibility for the protection of the confidentiality of government records.

18.1.3 The contractor will adhere to the requirements found in Part 24 of the Federal Acquisition Regulation, Protection of Privacy and Freedom of Information.

19.0 Security

19.1 Controls: The Contractor shall comply with the Department of Homeland Security Customs and Border Protection (CBP) administrative, physical, and technical security controls to ensure that the Government's security requirements are met.

19.2 Identification Badges: All Contractor employees shall be required to sign or check in at the site.

Identification showing the Contractor’s and the individual’s names shall be worn at all times when working in Government facilities.

19.3 Security Background Data:

The following security screening requirements apply to both U. S. citizens and lawful permanent residents who are hired as Contractor’s employees:

• All personnel employed by the Contractor or responsible to the Contractor for the performance of the specified work shall be able to favorably pass a Security Background Check.

• The Contractor shall submit within five (5) working days after project award date the full names, dates of birth, Social Security Cards, and driver’s license copies of employees working on this specified project via attached form to

@CBP.DHS.GOV (please see 21.3 below)

• The Contractor’s employees shall not begin working under the contract until they have completed a favorable security background check and are approved by a USBP Senior Security Specialist. No exceptions to this requirement shall be permitted except in an emergency and as approved on a case-by-case basis by the COR.

• Failure of any Contractor’s employees to pass a favorable Security Background Check means that the Contractor has failed to satisfy the contract's requirement to provide cleared personnel. The Contractor’s failure to meet the requirement to provide cleared personnel may be grounds for termination of the contract, unless cleared personnel are timely provided as replacements. The Contractor must provide qualified replacements capable of passing a favorable Security Background Check. This policy also applies to any new personnel hired during the term of the contract. The Contracting Officer’s Representative (COR) must approve all personnel, new employees and replacements.

19.4 Notification of Personnel Changes: The Contractor shall notify the COR via phone or electronic transmission (e-Mail), no later than one work day after any personnel changes occur. Written confirmation is required for phone notification within one work day. This includes, but is not limited to, name changes, resignations, terminations, and reassignments (i.e., to another contract.)

19.5 Coordination: The COR will coordinate the effort with the contractor to complete the

Background Investigation of each employee.

20. Miscellaneous

PROCEDURE FOR PAYMENT: Contract will be executed via Purchase Order or Delivery Order, and payment will be made within 30 days after inspection and acceptance of services, and the receipt of an original invoice. The Contractor shall prepare and submit an itemized invoice and it must include the name, title and telephone number, and complete mailing address of the official submitting the invoice. Invoice must be submitted via the Invoice Processing Platform (IPP). Payment requests for all new awards must be submitted electronically by the vendor through the U.S. Department of the Treasury’s IPP System. To constitute a proper invoice, the payment request must comply with the requirements identified in FAR 32.905(b), “Payment documentation and process” and the applicable Prompt Payment clause included in this contract. The IPP website address is

Contractor assistance with IPP enrollment can be obtained by contacting IPP

@fms.treas.gov or by phone at . If the Contractor is unable to comply with the requirement to use IPP for submitting invoices for payment, the Contractor must submit a waiver request in writing to the Contracting Officer.