071B6600099.pdf
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- Contract number
- MA071B6600099C
- Issued by
- Michigan
About this file
This document is a statewide indefinite delivery contract between the State of Michigan, Department of Technology, Management and Budget (DTMB), Central Procurement Services, and CenturyLink Communications, LLC for the provision of local, long distance, and toll-free voice services. The contract was initially executed on November 15, 2016, with an initial term through November 14, 2021, and included five one-year renewal options. The document presented consists of the original contract award notice and ten subsequent change notices (numbered 1 through 10) implementing various modifications and extensions through November 14, 2026.
The contract provides voice communication services including local calling, long-distance service, toll-free numbers, and associated features across multiple calling plans and international destinations. Service offerings include Voice Complete with concurrent call path (CCP) plans ranging from Plan 1 (U.S. local calling) to Plan 5 (multi-country international calling with mobile access), prepaid minute plans ranging from 10,000 to 1,000,000 minutes, and specialized services such as Interaction Routing with FedRAMP certification and Alien Telephone Number (TN) pricing for designated members. The estimated aggregate contract value is $23,671,793.04, with the current value remaining at that amount as of Change Notice 10. Pricing is available in multiple currencies (USD, GBP, EUR) with rates varying by service type, destination, and call characteristics. The contract is available to all state and local government entities in Michigan's MiDeal consortium through an indefinite delivery vehicle. Recent modifications include addition of accessibility compliance requirements (WCAG 2.1 Level AA) effective April 24, 2026, removal of obsolete services (Managed Office, analog lines, and legacy digital services sold to Brightspeed), and updated Voice Complete pricing with transition credit provisions.
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Text version
STATE OF MICHIGAN PROCUREMENT
Department Technology, Management and Budget Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909
CONTRACT CHANGE NOTICE
Change Notice Number 10 to
Contract Number MA071B6600099C
C O
N
TR
AC
TO
R
CENTURYLINK
100 CenturyLink Drive
Monroe LA 71203
Tim Briggs
248-327-3327 tim.briggs@centurylink.com
CV0001107
ST
AT
E
Pr og ra m
M an ag er
Ashley Adrian DTMB
517-284-7454 adriana1@Michigan.gov
C on tr ac t Ad m in is tr at or Mecca Martin DTMB
517-230-5694
MartinM42@michigan.gov
CONTRACT SUMMARY
Local, long distance and toll free voice services
INITIAL EFFECTIVE DATE
November 15, 2016
INITIAL EXPIRATION DATE
November 14, 2021
INITIAL AVAILABLE OPTIONS
5 - 1 Year
EXPIRATION DATE BEFORE
November 14, 2026
PAYMENT TERMS
N/A
DELIVERY TIMEFRAME
N/A
ALTERNATE PAYMENT OPTIONS
P-Card Direct Voucher (PRC) Other
EXTENDED PURCHASING
Yes No
MINIMUM DELIVERY REQUIREMENTS
N/A
DESCRIPTION OF CHANGE NOTICE
OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE
CURRENT VALUE
$23,671,793.04
VALUE OF CHANGE NOTICE
$0.00
ESTIMATED AGGREGATE CONTRACT VALUE
$23,671,793.04
DESCRIPTION
Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.
Effective 5/4/2026, the following amendment is incorporated into this contract per Attachment 1 - Voice Complete Rate Sheet and Attachment 2 - Transition Credit Addendum. This change includes updated pricing for Voice Complete services, and the transition credit stops billing until after migration of Voice Complete.
All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval. R808314
ATTACHMENT 1 - VOICE RATE SHEET
Deal# 11672717 Quote# 12915009
0BTerm Plan
Product Customer Name Currency Term Rates Good Until Exchange Rate Effective Date
Voice Complete STATE OF MICHIGAN USD 8 Months 5/20/2026 10/30/2025 2:21:44 PM
1BCCP (Concurrent Call Path)
CCP Plans Currency CCP Plan 1 CCP Plan 2 CCP Plan 3 CCP Plan 4 CCP Plan 5 Measured
MRC MRC MRC MRC MRC MRC
USD 6.00 16.00 27.00 29.00 76.00 5.00
GBP 4.54 12.10 20.42 21.93 57.47 3.78
EUR 5.16 13.75 23.21 24.93 65.33 4.30
*Plan maximum included minutes of 5000 minutes per CCP.
Plan 1 includes United States Local Calling Plan 2 includes Local and National Calling in the United States, the United Kingdom, and France Plan 3 includes Local and National Calling in the United States, the United Kingdom, France, and Germany Plan 4 includes Local and National Calling in the United States, the United Kingdom, France, Germany, and the Netherlands Plan 5 includes Local and National Calling in the United States, the United Kingdom, France, Germany, the Netherlands, and Belgium as well as United Kingdom Mobile: 3 Mobile, O2, EE (Orange, T-Mobile), Vodafone Measured: Every call is rated.
2BCCP (Concurrent Call Path)
Call Type Feature
Voice Order Change Charge Expedite Charge per ckt end (separate from LEC charges) Account and Authorization Codes
Currency MRC NRC MRC NRC MRC NRC
2BCCP (Concurrent Call Path)
USD 125.00 10.00
GBP 94.52 7.56
EUR 107.45 8.60
3BFeature Packs Feature Pack 1 Feature Pack 2 Mobility Feature Pack
Currency MRC NRC MRC NRC MRC NRC
USD 1.50 1.50
GBP 1.13 1.13
EUR 1.29 1.29
4BPrepaid Minute Plan USD
Minutes Prepaid Minute Plan 1 Prepaid Minute Plan 2 Prepaid Minute Plan 3 Prepaid Minute Plan 4 Prepaid Minute Plan 5
MRC MRC MRC MRC MRC
10,000 Prepaid Minutes 19.20 80.00 127.05 168.00 360.94 50,000 Prepaid Minutes 96.00 400.00 635.25 813.75 1804.69 100,000 Prepaid Minutes 192.00 800.00 1270.50 1627.50 3609.38 250,000 Prepaid Minutes 473.10 2000.00 3017.44 3865.31 8572.27 500,000 Prepaid Minutes 937.44 4000.00 5907.83 7567.88 16783.60 750,000 Prepaid Minutes 1393.20 6000.00 8575.88 10985.63 24363.29 1,000,000 Prepaid Minutes 1879.68 8000.00 11179.65 14322.00 31762.50 Customized Prepaid Minutes
5BPrepaid Minute Plan GBP
Minutes Prepaid Minute Plan 1 Prepaid Minute Plan 2 Prepaid Minute Plan 3 Prepaid Minute Plan 4 Prepaid Minute Plan 5
MRC MRC MRC MRC MRC
10,000 Prepaid Minutes 14.52 60.49 96.07 127.04 272.93 50,000 Prepaid Minutes 72.59 302.47 480.36 615.34 1364.67 100,000 Prepaid Minutes 145.19 604.94 960.72 1230.68 2729.33 250,000 Prepaid Minutes 357.75 1512.36 2281.72 2922.86 6482.16 500,000 Prepaid Minutes 708.87 3024.71 4467.37 5722.66 12691.39 750,000 Prepaid 1053.51 4537.07 6484.89 8307.09 18422.98
5BPrepaid Minute Plan GBP
1,000,000 Prepaid Minutes 1421.37 6049.42 8453.81 10829.98 24018.10
6BPrepaid Minute Plan EUR Minutes Prepaid Minute Plan 1 Prepaid Minute Plan 2 Prepaid Minute Plan 3 Prepaid Minute Plan 4 Prepaid Minute Plan 5
MRC MRC MRC MRC MRC
10,000 Prepaid Minutes 16.50 68.77 109.22 144.42 310.28 50,000 Prepaid Minutes 82.52 343.85 546.08 699.52 1551.37 100,000 Prepaid Minutes 165.05 687.70 1092.16 1399.05 3102.73 250,000 Prepaid Minutes 406.69 1719.26 2593.88 3322.74 7368.99 500,000 Prepaid Minutes 805.85 3438.52 5078.55 6505.58 14427.70 750,000 Prepaid Minutes 1197.64 5157.79 7372.09 9443.59 20943.44 1,000,000 Prepaid Minutes 1615.83 6877.05 9610.37 12311.63 27304.03
Plan 1 includes United States Local Calling Plan 2 includes Local and National Calling in the United States, the United Kingdom, and France as well as International Calling to Canada, UK, UK-London, Italy, and Sweden Plan 3 includes Local and National Calling in the United States, the United Kingdom, France, and Germany as well as International Calling to Canada, UK, UK-London, Italy, Sweden, Germany, France-Paris, Ireland, Portugal, USA (Continental 48), and the Netherlands Plan 4 includes Local and National Calling in the United States, the United Kingdom, France, Germany, and the Netherlandsas well as International Calling to Canada, UK, UK-London, Italy, Sweden, Germany, France-Paris, Ireland, Portugal, USA (Continental 48), the Netherlands, Austria, France, USA-Puerto Rico, and Spain Plan 5 includes Local and National Calling in the United States, the United Kingdom, France, Germany, the Netherlands, and Belgium. UK mobile Calling: 3 Mobile, O2, EE (Orange, T-Mobile), Vodafone, as well as International Calling to Canada, UK, UK-London, Italy, Sweden, Germany, France- Paris, Ireland, Portugal, USA (Continental 48), the Netherlands, Austria, France, USA-Puerto Rico, Spain, Luxembourg, USA (Hawaii), and Belgium
7BNational Voice Services - United States
MRC NRC
USD GBP EUR USD GBP EUR
Directory Listing Additional Listing 5.00 3.78 4.30
7BNational Voice Services - United States Directory Listing Caption 3.50 2.65 3.01 Directory Listing Foreign Additional Listing 3.50 2.65 3.01 Directory Listing Non Pub 1.50 1.13 1.29 Directory Listing Primary Listing Directory Listing Un Listed 1.50 1.13 1.29 Interstate - Per Call Surcharge Directory Assistance Intrastate - Per Call Surcharge Directory Assistance LD Oper Chg: Person-to-Person Per Call Surcharge LD Oper Chg: Station-to-Station Per Call Surcharge Telephone Number Vanity Charge Telephone Number 0.10 0.08 0.09 Port Charge Per Telephone Number Telephone Number with Teams/Lync 911 0.15 0.11 0.13
8BNational Voice Services Outbound - United States
Rates are per minute / 18 second minimum / 6 second rounding Rate Per Minute Rate Per Call Minimum Call Charge
USD GBP EUR USD GBP EUR USD GBP EUR
Interstate .0090 .0068 .0077 Intrastate (All States) .0090 .0068 .0077 Local .0090 .0068 .0077
9BToll Free/Free Phone - United States
MRC NRC
USD GBP EUR USD GBP EUR
United States Toll Free Number 800 Number 1.50 1.13 1.29 United States Toll Free Call Type Feature Area Code Blocking United States Toll Free Call Type Feature Info Digit Blocking 10.00 7.56 8.60 United States Toll Free Call Type Feature Info Digit Routing 10.00 7.56 8.60
9BToll Free/Free Phone - United States
Feature Info Digit Screening 15.00 11.34 12.89 United States Toll Free Call Type Feature National Directory Assistance 20.00 15.12 17.19 United States Toll Free Call Type Feature Origin of Call Blocking 10.00 7.56 8.60 United States Toll Free Call Type Feature Origin of Call Routing 10.00 7.56 8.60 United States Toll Free Call Type Feature Payphone Surcharge (per call) 0.62 0.47 0.53 United States Toll Free Call Type Feature Percent Allocation Routing 10.00 7.56 8.60 United States Toll Free Call Type Feature Time of Day Routing 10.00 7.56 8.60
Feature Vanity Number
10BToll Free/Free Phone - United States
Rates are per minute / 18 second minimum / 6 second rounding Rate Per Minute
USD GBP EUR
United States Interstate Interstate .0090 .0068 .0077 United States Canadian Origination United States .0700 .0529 .0602 United States Intrastate Alabama .0150 .0113 .0129 United States Intrastate Alaska .0180 .0136 .0155 United States Intrastate Arizona .0150 .0113 .0129 United States Intrastate Arkansas .0180 .0136 .0155 United States Intrastate California .0150 .0113 .0129 United States Intrastate Colorado .0150 .0113 .0129 United States Intrastate Connecticut .0150 .0113 .0129 United States Intrastate Delaware .0150 .0113 .0129 United States Intrastate Florida .0150 .0113 .0129 United States Intrastate Georgia .0150 .0113 .0129 United States Intrastate Hawaii .0180 .0136 .0155 United States Intrastate Idaho .0180 .0136 .0155 United States Intrastate Illinois .0150 .0113 .0129 United States Intrastate Indiana .0150 .0113 .0129 United States Intrastate Iowa .0250 .0189 .0215 United States Intrastate Kansas .0180 .0136 .0155 United States Intrastate Kentucky .0180 .0136 .0155 United States Intrastate Louisiana .0150 .0113 .0129 United States Intrastate Maine .0180 .0136 .0155 United States Intrastate Maryland .0180 .0136 .0155 United States Intrastate Massachusetts .0150 .0113 .0129 United States Intrastate Michigan .0090 .0068 .0077 United States Intrastate Minnesota .0180 .0136 .0155
10BToll Free/Free Phone - United States United States Intrastate Mississippi .0180 .0136 .0155 United States Intrastate Missouri .0150 .0113 .0129 United States Intrastate Montana .0250 .0189 .0215 United States Intrastate Nebraska .0180 .0136 .0155 United States Intrastate Nevada .0150 .0113 .0129 United States Intrastate New Hampshire .0180 .0136 .0155 United States Intrastate New Jersey .0150 .0113 .0129 United States Intrastate New Mexico .0150 .0113 .0129 United States Intrastate New York .0180 .0136 .0155 United States Intrastate North Carolina .0150 .0113 .0129 United States Intrastate North Dakota .0550 .0416 .0473 United States Intrastate Ohio .0150 .0113 .0129 United States Intrastate Oklahoma .0180 .0136 .0155 United States Intrastate Oregon .0150 .0113 .0129 United States Intrastate Pennsylvania .0180 .0136 .0155 United States Intrastate Rhode Island .0180 .0136 .0155 United States Intrastate South Carolina .0150 .0113 .0129 United States Intrastate South Dakota .0180 .0136 .0155 United States Intrastate Tennessee .0150 .0113 .0129 United States Intrastate Texas .0150 .0113 .0129 United States Intrastate Utah .0150 .0113 .0129 United States Intrastate Vermont .0180 .0136 .0155 United States Intrastate Virginia .0180 .0136 .0155 United States Intrastate Washington .0150 .0113 .0129 United States Intrastate West Virginia .0180 .0136 .0155 United States Intrastate Wisconsin .0180 .0136 .0155 United States Intrastate Wyoming .0180 .0136 .0155
11BInternational
International Outbound Rates are per minute / 18 second minimum / 6 second rounding
Dedicated Dedicated Dedicated Country Rate Per Minute (USD) Rate Per Minute (GBP) Rate Per Minute (EUR)
Afghanistan .3000 .2269 .2579 Afghanistan-Mobile .3200 .2420 .2751 Albania .2400 .1815 .2063 Albania-Mobile .6000 .4537 .5158 Algeria .1000 .0756 .0860 Algeria-Mobile .6800 .5142 .5845 American Samoa .0500 .0378 .0430 Andorra .1800 .1361 .1547 Andorra-Mobile .3500 .2647 .3009 Angola .1000 .0756 .0860 Angola-Mobile .2600 .1966 .2235
Anguilla .4000 .3025 .3439 Anguilla-Mobile .4200 .3176 .3610 Antarctica 2.6000 1.9661 2.2350 Antarctica-Norfolk Island 1.6638 1.2581 1.4303 Antigua and Barbuda .3000 .2269 .2579 Antigua and Barbuda- Mobile .4015 .3036 .3451 Argentina .0330 .0250 .0284 Argentina-Buenos Aires .0330 .0250 .0284 Argentina-Mobile .2200 .1664 .1891 Armenia .3800 .2873 .3267 Armenia-Mobile .3800 .2873 .3267 Aruba .1500 .1134 .1289 Aruba-Mobile .3300 .2495 .2837 Ascension Islands 1.7500 1.3233 1.5044 Australia .0200 .0151 .0172 Australia-Melbourne .0120 .0091 .0103 Australia-Mobile .0354 .0268 .0304 Australia-Perth .0120 .0091 .0103 Australia-Sydney .0120 .0091 .0103 Austria .0800 .0605 .0688 Austria-Mobile .0800 .0605 .0688 Austria-NGN .3494 .2642 .3004 Azerbaijan .5000 .3781 .4298 Azerbaijan-Mobile .4000 .3025 .3439 Bahamas .3535 .2673 .3039 Bahamas-Mobile .3521 .2663 .3027 Bahrain .2200 .1664 .1891 Bahrain-Mobile .2200 .1664 .1891 Bahrain-NGN .2200 .1664 .1891 Bangladesh .0600 .0454 .0516 Bangladesh-Mobile .0600 .0454 .0516 Barbados .2200 .1664 .1891 Barbados-Mobile .3200 .2420 .2751 Belarus .4500 .3403 .3868 Belarus-Mobile .4500 .3403 .3868 Belgium .0500 .0378 .0430 Belgium-Mobile .3682 .2784 .3165 Belgium-Mobile Base .1127 .0852 .0969 Belgium-Mobile Mobistar .0846 .0640 .0727 Belgium-Mobile Proximus .0718 .0543 .0617 Belgium-NGN .3660 .2768 .3146 Belize .3100 .2344 .2665 Benin .4200 .3176 .3610 Bermuda .0700 .0529 .0602 Bhutan .0750 .0567 .0645
Bhutan-Mobile .0750 .0567 .0645 Bolivia .3500 .2647 .3009 Bolivia-La Paz .3500 .2647 .3009 Bolivia-Mobile .3500 .2647 .3009 Bosnia/Herzegovina .1997 .1510 .1717 Bosnia/Herzegovina- Mobile .7219 .5459 .6206 Botswana .2000 .1512 .1719 Botswana-Mobile .2800 .2117 .2407 Brazil .0200 .0151 .0172 Brazil-Belo Horizonte .0120 .0091 .0103 Brazil-Brasilia .0120 .0091 .0103 Brazil-Curitiba .0120 .0091 .0103 Brazil-Florianapolis .0120 .0091 .0103 Brazil-Fortaleza .0120 .0091 .0103 Brazil-Goiania .0120 .0091 .0103 Brazil-Governador Valadares .0120 .0091 .0103 Brazil-Mobile .1200 .0907 .1032 Brazil-Porto Alegre .0120 .0091 .0103 Brazil-Recife .0120 .0091 .0103 Brazil-Rio de Janeiro .0120 .0091 .0103 Brazil-Salvador .0120 .0091 .0103 Brazil-Sao Paulo .0120 .0091 .0103 Brazil-Vitoria .0120 .0091 .0103 British Virgin Islands .2329 .1761 .2002 British Virgin Islands- Mobile .2329 .1761 .2002 Brunei .0600 .0454 .0516 Brunei-Mobile .0616 .0466 .0530 Bulgaria .1000 .0756 .0860 Bulgaria-Mobile .4000 .3025 .3439 Burkina Faso .4500 .3403 .3868 Burkina Faso-Mobile .4500 .3403 .3868 Burundi 1.0242 .7745 .8804 Burundi-Mobile 1.0242 .7745 .8804 Cambodia .1000 .0756 .0860 Cambodia-Mobile .1000 .0756 .0860 Cameroon .1810 .1369 .1556 Cameroon-Mobile .4500 .3403 .3868 Canada .0100 .0076 .0086 Canada-Yukon and NW Territories 867 .0566 .0428 .0487
Cape Verde Islands .3394 .2566 .2918 Cape Verde Islands- Mobile .4659 .3523 .4005
Cayman Islands .2000 .1512 .1719 Cayman Islands-Mobile .2000 .1512 .1719 Cayman Islands-NGN .2000 .1512 .1719 Central African Republic .6500 .4915 .5588 Chad .8500 .6428 .7307 Chad-Mobile .8500 .6428 .7307 Chile .1000 .0756 .0860 Chile-Easter Island .7653 .5787 .6579 Chile-Mobile .1000 .0756 .0860 Chile-NGN .1000 .0756 .0860 China .0750 .0567 .0645 Colombia .0500 .0378 .0430 Colombia-Mobile .0500 .0378 .0430 Comoros .6500 .4915 .5588 Comoros-Mobile .6500 .4915 .5588 Congo .6500 .4915 .5588 Cook Islands 2.5000 1.8904 2.1491 Costa Rica .0400 .0302 .0344 Costa Rica-Mobile .0900 .0681 .0774 Costa Rica-NGN .0900 .0681 .0774 Croatia .2200 .1664 .1891 Croatia-Mobile .3800 .2873 .3267 Croatia-NGN .2200 .1664 .1891 Cuba .8500 .6428 .7307 Cyprus .0600 .0454 .0516 Cyprus-Mobile .1000 .0756 .0860 Cyprus-NGN .0600 .0454 .0516 Czech Republic .0500 .0378 .0430 Czech Republic-Mobile .1500 .1134 .1289 Czech Republic-Prague .0253 .0191 .0217 Dem. Rep. of Congo .7597 .5745 .6531 Dem. Rep. of Congo- Mobile .6899 .5217 .5931 Dem. Rep. of Congo-
NGN .7597 .5745 .6531
Denmark .0180 .0136 .0155 Denmark-Mobile .0500 .0378 .0430 Denmark-NGN .0500 .0378 .0430 Diego Garcia 2.5626 1.9378 2.2029 Djibouti .5500 .4159 .4728 Djibouti-Mobile .5500 .4159 .4728 Dominica .3500 .2647 .3009 Dominica-Mobile .3500 .2647 .3009 Dominican Republic .0500 .0378 .0430 Dominican Republic- Mobile .1200 .0907 .1032 Ecuador .2000 .1512 .1719
Ecuador-Mobile .3000 .2269 .2579 Egypt .1500 .1134 .1289 Egypt-Mobile .1500 .1134 .1289 El Salvador .2800 .2117 .2407 El Salvador-Mobile .2800 .2117 .2407 Equatorial Guinea .7000 .5293 .6017 Eritrea .4000 .3025 .3439 Estonia .0450 .0340 .0387 Estonia-Mobile .5000 .3781 .4298 Estonia-NGN 1.5714 1.1883 1.3508 Eswatini .2500 .1890 .2149 Eswatini-Mobile .2500 .1890 .2149 Ethiopia .3500 .2647 .3009 Ethiopia-Mobile .3500 .2647 .3009 Falkland Islands 1.2645 .9562 1.0870 Faroe Islands .0693 .0524 .0596 Fiji .4500 .3403 .3868 Fiji-Mobile .4500 .3403 .3868 Finland .3450 .2609 .2966 Finland-Corporate Services .3450 .2609 .2966 Finland-Helsinki .3450 .2609 .2966 Finland-Mobile .3900 .2949 .3353 Finland-NGN .3450 .2609 .2966 France .0300 .0227 .0258 France-Mobile .1322 .1000 .1136 France-Mobile Orange .1322 .1000 .1136 France-Mobile SFR .1322 .1000 .1136 France-NGN .3627 .2743 .3118 France-Paris .0300 .0227 .0258 French Antilles/Martinique .0160 .0121 .0138
French Antilles/Martinique- Mobile
.1500 .1134 .1289
French Guiana .1500 .1134 .1289 French Guiana-Mobile .2000 .1512 .1719 French Polynesia .3500 .2647 .3009 French Polynesia-Mobile .3500 .2647 .3009 Gabon .5500 .4159 .4728 Gabon-Mobile .5500 .4159 .4728 Gambia 3.0000 2.2685 2.5789 Gambia-Mobile .6500 .4915 .5588 Georgia .3000 .2269 .2579 Georgia-Mobile .5000 .3781 .4298 Germany .0120 .0091 .0103
Germany-Berlin .0104 .0079 .0089 Germany-Frankfurt .0104 .0079 .0089 Germany-Hamburg .0104 .0079 .0089 Germany-Mobile .0420 .0318 .0361 Germany-Munich .0104 .0079 .0089 Germany-NGN .0120 .0091 .0103 Ghana .3200 .2420 .2751 Ghana-Mobile .3200 .2420 .2751 Gibraltar .0700 .0529 .0602 Gibraltar-Mobile .2500 .1890 .2149 Global Mobile 11.6967 8.8448 10.0548 Greece .0400 .0302 .0344 Greece-Athens .0400 .0302 .0344 Greece-Mobile .1500 .1134 .1289 Greenland .7500 .5671 .6447 Greenland-Mobile .7500 .5671 .6447 Grenada .3200 .2420 .2751 Grenada-Mobile .3200 .2420 .2751 Guadeloupe .0500 .0378 .0430 Guadeloupe-Mobile .1500 .1134 .1289 Guam .0500 .0378 .0430 Guatemala .1800 .1361 .1547 Guatemala-Mobile .1800 .1361 .1547 Guinea .7000 .5293 .6017 Guinea Bissau .7187 .5435 .6178 Guinea Bissau-Mobile .7187 .5435 .6178 Guinea-Mobile Areeba .7000 .5293 .6017 Guinea-NGN .7000 .5293 .6017 Guyana .3500 .2647 .3009 Guyana-Mobile .3500 .2647 .3009 Haiti .4200 .3176 .3610 Haiti-Mobile .3500 .2647 .3009 Haiti-NGN .4200 .3176 .3610 Honduras .2000 .1512 .1719 Honduras-Mobile Celtel .2063 .1560 .1773 Hong Kong .0433 .0327 .0372 Hong Kong-Mobile .0450 .0340 .0387 Hungary .0750 .0567 .0645 Hungary-Mobile .0750 .0567 .0645 Iceland .0300 .0227 .0258 Iceland-Mobile .0900 .0681 .0774 India .0193 .0146 .0166 India-Mobile .0185 .0140 .0159 Indonesia .0450 .0340 .0387 Indonesia-Mobile .0600 .0454 .0516 Inmarsat 12.3156 9.3128 10.5869
Iran .3000 .2269 .2579 Iran-Mobile .3000 .2269 .2579 Iraq .2500 .1890 .2149 Iraq-Mobile .2500 .1890 .2149 Iraq-NGN .2500 .1890 .2149 Ireland .0150 .0113 .0129 Ireland-Mobile .0718 .0543 .0617 Ireland-NGN .0150 .0113 .0129 Israel .0193 .0146 .0166 Israel-Mobile .0450 .0340 .0387 Israel-Paltel .2662 .2013 .2288 Israel-Paltel Mobile .2662 .2013 .2288 Italy .0150 .0113 .0129 Italy-Milan .0150 .0113 .0129 Italy-Mobile .0280 .0212 .0241 Italy-NGN .0150 .0113 .0129 Italy-Rome .0150 .0113 .0129 Ivory Coast .4600 .3478 .3954 Ivory Coast-Mobile .4600 .3478 .3954 Jamaica-658 .2800 .2117 .2407 Jamaica-876 .2800 .2117 .2407 Jamaica-Mobile .2800 .2117 .2407 Japan .0400 .0302 .0344 Japan-IP Phone .0400 .0302 .0344 Japan-Mobile .1000 .0756 .0860 Jordan .3000 .2269 .2579 Jordan-Mobile .3200 .2420 .2751 Kenya .2800 .2117 .2407 Kenya-Mobile .3000 .2269 .2579 Kiribati/Gilbert Island 3.1186 2.3582 2.6808 Kuwait .1600 .1210 .1375 Kuwait-Mobile .1800 .1361 .1547 Kuwait-NGN .1600 .1210 .1375 Kyrgyzstan .2200 .1664 .1891 Kyrgyzstan-Mobile .3000 .2269 .2579 Laos .1600 .1210 .1375 Laos-Mobile .1600 .1210 .1375 Latvia .6500 .4915 .5588 Latvia-Mobile .9000 .6806 .7737 Latvia-NGN .6500 .4915 .5588 Lebanon .1965 .1486 .1689 Lebanon-Mobile .2600 .1966 .2235 Lesotho .4695 .3550 .4036 Lesotho-Mobile .4695 .3550 .4036 Liberia .5200 .3932 .4470 Libya .3975 .3006 .3417
Libya-Mobile .5285 .3996 .4543 Liechtenstein .0900 .0681 .0774 Liechtenstein-Mobile 1.0500 .7940 .9026 Liechtenstein-NGN .0900 .0681 .0774 Lithuania .2500 .1890 .2149 Lithuania-Mobile .7130 .5392 .6129 Lithuania-NGN 1.7714 1.3395 1.5228 Luxembourg .2150 .1626 .1848 Luxembourg-Mobile .2650 .2004 .2278 Macau .1572 .1189 .1351 Madagascar .8200 .6201 .7049 Madagascar-Mobile .8200 .6201 .7049 Malawi .4500 .3403 .3868 Malaysia .0340 .0257 .0292 Malaysia-Johar Bahru .0340 .0257 .0292 Malaysia-Kuala Lumpur .0340 .0257 .0292 Malaysia-Mobile .0340 .0257 .0292 Maldives 1.2000 .9074 1.0316 Maldives-Mobile 1.2000 .9074 1.0316 Mali .3985 .3013 .3426 Mali-Mobile .5375 .4064 .4621 Malta .3000 .2269 .2579 Malta-Mobile .3800 .2873 .3267 Marshall Islands .4350 .3289 .3739 Mauritania .8400 .6352 .7221 Mauritius .2400 .1815 .2063 Mexico .0120 .0091 .0103 Mexico-Guadalajara .0120 .0091 .0103 Mexico-Mexico City .0120 .0091 .0103 Mexico-Mobile .0120 .0091 .0103 Mexico-Monterrey .0120 .0091 .0103 Mexico-Satellite .0144 .0109 .0124 Micronesia .8485 .6416 .7294 Moldova .5500 .4159 .4728 Moldova-Mobile .5500 .4159 .4728 Monaco .1500 .1134 .1289 Monaco-Mobile .3910 .2957 .3361 Monaco-Mobile KFOR .5530 .4182 .4754 Mongolia .0296 .0224 .0254 Mongolia-NGN .0296 .0224 .0254 Montenegro .4250 .3214 .3653 Montenegro-Mobile .4750 .3592 .4083 Montenegro-NGN .4250 .3214 .3653 Montserrat .3500 .2647 .3009 Morocco .2000 .1512 .1719 Morocco-Mobile .5500 .4159 .4728
Morocco-NGN .2000 .1512 .1719 Mozambique .1774 .1341 .1525 Mozambique-Mobile .3200 .2420 .2751 Myanmar .2450 .1853 .2106 Namibia .1300 .0983 .1118 Namibia-Mobile .1850 .1399 .1590 Nauru 1.8800 1.4216 1.6161 Nepal .1950 .1475 .1676 Nepal-Mobile .1950 .1475 .1676 Netherland Antilles .2090 .1580 .1797 Netherland Antilles- Mobile .1577 .1192 .1356 Netherland Antilles-NGN .2090 .1580 .1797 Netherland Antilles-St Maarten
.1577 .1192 .1356
Netherlands .1253 .0947 .1077 Netherlands-Mobile .0600 .0454 .0516 Netherlands-Mobile Orange .0600 .0454 .0516 Netherlands-NGN .0363 .0274 .0312 New Caledonia .4855 .3671 .4174 New Zealand .0250 .0189 .0215 New Zealand-Mobile .0750 .0567 .0645 Nicaragua .1950 .1475 .1676 Nicaragua-Mobile .2800 .2117 .2407 Niger .5900 .4461 .5072 Niger-Mobile .5900 .4461 .5072 Niger-NGN .5900 .4461 .5072 Nigeria .1700 .1286 .1461 Nigeria-Lagos .1298 .0982 .1116 Nigeria-Mobile .1700 .1286 .1461 Niue 2.8500 2.1551 2.4499 North Korea .8560 .6473 .7358 North Macedonia .2425 .1834 .2085 North Macedonia-Mobile .5500 .4159 .4728 Northern Marianas .0719 .0544 .0618 Norway .0165 .0125 .0142 Norway-Mobile .0300 .0227 .0258 Norway-Mobile Tele2 .0300 .0227 .0258 Norway-Mobile Telenor .0300 .0227 .0258 Norway-NGN .0985 .0745 .0847 Oman .2800 .2117 .2407 Oman-Mobile .3700 .2798 .3181 Pakistan .0560 .0423 .0481 Pakistan-Mobile .0560 .0423 .0481
Pakistan-NGN .0560 .0423 .0481 Palau .4000 .3025 .3439 Palestinian Authority .1997 .1510 .1717 Palestinian Authority- Mobile .2263 .1711 .1945 Panama .0350 .0265 .0301 Panama-Mobile .1800 .1361 .1547 Papua New Guinea 1.4200 1.0738 1.2207 Papua New Guinea-NGN 1.4200 1.0738 1.2207 Paraguay .0700 .0529 .0602 Paraguay-Mobile .1000 .0756 .0860 Peru .0200 .0151 .0172 Peru-Lima .0075 .0057 .0064 Peru-Lima-Mobile .0075 .0057 .0064 Peru-Mobile .0200 .0151 .0172 Peru-Rural .2656 .2008 .2283 Philippines .1525 .1153 .1311 Philippines-Mobile .1525 .1153 .1311 Poland .1540 .1165 .1324 Poland-Mobile .1540 .1165 .1324 Poland-Mobile P4 .1540 .1165 .1324 Poland-NGN .1540 .1165 .1324 Portugal .0320 .0242 .0275 Portugal-Mobile .1540 .1165 .1324 Principe and Sao Tome 2.5460 1.9252 2.1886 Qatar .3000 .2269 .2579 Qatar-Mobile .3000 .2269 .2579 Reunion Island .6504 .4918 .5591 Reunion Island-Mobile .2161 .1634 .1858 Romania .0120 .0091 .0103 Romania-Mobile .0300 .0227 .0258 Russia .1200 .0907 .1032 Russia-Kazakhstan Mobile .1800 .1361 .1547 Russia-Kazakhstan NGN .1800 .1361 .1547 Russia-Mobile .2500 .1890 .2149 Russia-Moscow .0248 .0188 .0213 Rwanda .4240 .3206 .3645 Rwanda-Mobile .4240 .3206 .3645 San Marino .2500 .1890 .2149 San Marino-Mobile .2500 .1890 .2149 Satellite Network 11.6967 8.8448 10.0548 Saudi Arabia .1265 .0957 .1087 Saudi Arabia-Mobile .2150 .1626 .1848 Saudi Arabia-Riyadh .1265 .0957 .1087 Senegal .4515 .3414 .3881 Senegal-Mobile .4515 .3414 .3881
Senegal-NGN .4905 .3709 .4216 Serbia .3200 .2420 .2751 Serbia-Kosovo .3893 .2944 .3347 Serbia-Mobile .4500 .3403 .3868 Seychelles Island 1.1979 .9058 1.0298 Sierra Leone .6900 .5218 .5931 Sierra Leone-Mobile .6900 .5218 .5931 Singapore .0230 .0174 .0198 Singapore-Mobile .0230 .0174 .0198 Sint Maarten .1600 .1210 .1375 Slovakia .0120 .0091 .0103 Slovakia-Mobile .0844 .0638 .0726 Slovenia .2335 .1766 .2007 Slovenia-Mobile .5200 .3932 .4470 Slovenia-Mobile Mobitel .5200 .3932 .4470 Slovenia-Mobile Simobil .5200 .3932 .4470 Slovenia-Mobile Vega .5200 .3932 .4470 Solomon Islands 1.5000 1.1343 1.2894 Somalia .6950 .5255 .5974 South Africa .2945 .2227 .2532 South Africa-Mobile .2150 .1626 .1848 South Africa-NGN .2945 .2227 .2532 South Korea .0200 .0151 .0172 South Korea-Mobile .0450 .0340 .0387 South Sudan .7000 .5293 .6017 Spain .0150 .0113 .0129 Spain-Mobile .0651 .0492 .0560 Spain-Mobile Orange .0651 .0492 .0560 Spain-Mobile Telefonica .0651 .0492 .0560 Spain-Mobile Vodafone .0651 .0492 .0560 Spain-NGN .4000 .3025 .3439 Sri Lanka .2200 .1664 .1891 Sri Lanka-Mobile .2200 .1664 .1891 St. Helena 2.6347 1.9923 2.2649 St. Kitts/Nevis .2502 .1892 .2151 St. Kitts/Nevis-Mobile .2502 .1892 .2151 St. Lucia .2800 .2117 .2407 St. Lucia-Mobile .2800 .2117 .2407 St. Pierre and Miquelon .2959 .2238 .2544 St. Vincent/Grenadines .2100 .1588 .1805 St.
Vincent/Grenadine s-Mobile
.2642 .1998 .2271
Sudan .2900 .2193 .2493 Sudan-Mobile .2900 .2193 .2493
Suriname .3350 .2533 .2880 Suriname-Mobile .3350 .2533 .2880 Sweden .0200 .0151 .0172 Sweden-Mobile .0200 .0151 .0172 Sweden-Mobile Telia .0200 .0151 .0172 Sweden-NGN .0121 .0091 .0104 Switzerland .0200 .0151 .0172 Switzerland-Mobile .0800 .0605 .0688 Switzerland-Mobile Swisscom .0800 .0605 .0688
Switzerland-NGN .0200 .0151 .0172 Switzerland-Zurich .0200 .0151 .0172 Syria .2650 .2004 .2278 Syria-Mobile .3000 .2269 .2579 Taiwan .0280 .0212 .0241 Taiwan-Mobile .1200 .0907 .1032 Tajikistan .1800 .1361 .1547 Tanzania .4292 .3246 .3690 Tanzania-Mobile .4292 .3246 .3690 Thailand .0515 .0389 .0443 Thailand-Mobile .0515 .0389 .0443 Timor Leste .4659 .3523 .4005 Togo .4200 .3176 .3610 Togo-Mobile .4200 .3176 .3610 Tokelau 1.9300 1.4594 1.6591 Tonga 1.2500 .9452 1.0745 Trinidad and Tobago .1975 .1493 .1698 Trinidad and Tobago- Mobile .1975 .1493 .1698 Tunisia .9438 .7137 .8113 Tunisia-Mobile .9438 .7137 .8113 Turkey .0505 .0382 .0434 Turkey-Istanbul .0505 .0382 .0434 Turkey-Mobile .2185 .1652 .1878 Turkey-Mobile Turkcell .2185 .1652 .1878 Turkey-Mobile Vodafone .2185 .1652 .1878 Turkey-North Cyprus .0505 .0382 .0434 Turkey-North Cyprus Mobile .2185 .1652 .1878 Turkmenistan .1925 .1456 .1655 Turks and Caicos .2478 .1874 .2130 Turks and Caicos-Mobile .2478 .1874 .2130 Tuvalu 2.1175 1.6012 1.8203 Uganda .3872 .2928 .3328 Uganda-Mobile .3872 .2928 .3328
UK .0036 .0027 .0031
UK-Freephone .0036 .0027 .0031 UK-London .0036 .0027 .0031 UK-Mobile .1934 .1462 .1663 UK-Mobile H3G .0133 .0101 .0114 UK-Mobile O2 .0133 .0101 .0114 UK-Mobile Orange .0133 .0101 .0114 UK-Mobile T-Mobile .0133 .0101 .0114 UK-Mobile Vodafone .0133 .0101 .0114
UK-NGN .2662 .2013 .2288
UK-NGN 84 .2662 .2013 .2288
UK-NGN 845 .2662 .2013 .2288
UK-NGN 870 .2662 .2013 .2288
UK-VoIP and Multimedia .0700 .0529 .0602 UK-Wide .0314 .0237 .0270 Ukraine .2950 .2231 .2536 Ukraine-Mobile .2950 .2231 .2536 United Arab Emirates .2400 .1815 .2063 United Arab Emirates- Dubai .2400 .1815 .2063 United Arab Emirates- Mobile .2400 .1815 .2063 Uruguay .0800 .0605 .0688 Uruguay-Mobile .2100 .1588 .1805 US Virgin Islands .0145 .0110 .0125
USA .0125 .0095 .0107
USA-Alaska .0165 .0125 .0142 USA-Hawaii .0150 .0113 .0129 USA-Puerto Rico .0150 .0113 .0129 Uzbekistan .1162 .0879 .0999 Uzbekistan-Mobile .1162 .0879 .0999 Vanuatu 1.8150 1.3725 1.5602 Vatican City .0225 .0170 .0193 Venezuela .0250 .0189 .0215 Venezuela-Caracas .0250 .0189 .0215 Venezuela-Maracaibo .0250 .0189 .0215 Venezuela-Mobile .1445 .1093 .1242 Venezuela-Valencia .0250 .0189 .0215 Vietnam .0850 .0643 .0731 Vietnam-Mobile .0850 .0643 .0731 Wallis and Futuna Islands 1.7692 1.3378 1.5209 Western Samoa 2.2500 1.7014 1.9342 Yemen .2065 .1562 .1775 Yemen-Mobile .2065 .1562 .1775 Zambia .4375 .3308 .3761 Zambia-Mobile .4840 .3660 .4161 Zimbabwe .2487 .1881 .2138
Zimbabwe-Mobile .4800 .3630 .4126
ATTACHMENT 2-
TRANSITION CREDIT ADDENDUM
OMR #: 808314 Page 1 of 2 © CenturyLink. All Rights Reserved.
v1.021918
This Transition Offer Attachment (“Offer Attachment”) supplements either the CenturyLink® Total Advantage®, CenturyLink® Loyal Advantage®, CenturyLink® Master Service Agreement, or CenturyLink® Total Advantage® Express Agreement ( “Agreement”) between Customer and CenturyLink. All capitalized terms used in this Offer Attachment that are not defined herein will be defined in the Agreement. Contemporaneously with entering into the Agreement, CenturyLink Contract ID Number 2150084 Customer and CenturyLink agree to the following supplemental terms. CenturyLink may withdraw the offer under this Attachment on or before May 1, 2026. Orders and quotes associated with this Attachment will be subject to the terms of this attachment. CenturyLink may, in its sole discretion, determine how long it will accept orders and quotes associated with this Attachment.
1. Definitions.
“CenturyLink Prior Service” means Eligible Customer’s existing QCC ATM, Frame Relay, CenturyLink IQ Networking, or Private Routed Network service or any legacy CenturyLink VoIP service offering, including IQ SIP Trunk and Hosted VoIP, and, any local PRI services offered by CenturyLink.
“Eligible Customer” means an existing CenturyLink customer purchasing Eligible Service(s).
“Eligible Minimum Term” means the minimum period for an Eligible Service, as set forth in Section 6 below. The Eligible Minimum Term will include the Transition Window when an Eligible Customer selects a Transition Offer with up to a three month Transition Window.
“Eligible Service” means new a la carte CenturyLInk IQ SIP Trunk service or a la carte CenturyLink Hosted VoIP service, including Voice Complete, and new a la carte CenturyLink Integrated VPN. Hosted VoIP bundles are not eligible for this offer.
“Order Period” means the period of time when Eligible Customer must place orders for Eligible Services, which is within the first 30 days after the Offer Attachment Effective Date.
“Transition Window” means the period of time during which CenturyLink will waive MRCs for Eligible Services.
2. Scope.
2.1 The purpose of this Offer Attachment is to assist Eligible Customers moving from CenturyLink Prior Services to Eligible Services by providing eligible MRC and NRC waivers (“Transition Offer”).
2.2 In addition, each CenturyLink Prior Service that is terminated after a minimum of 12 consecutive months of service and replaced with an Eligible Service at the same Customer service address and with an Eligible Minimum Term of at least 25 months will not be subject to service Cancellation charges (or their equivalents under previous agreements for CenturyLink Prior Service).
3. Eligibility and Restrictions. The Transition Offer set forth below is available to Eligible Customers who purchase Eligible Services. The Transition Offer may not be combined with any other promotions, discounts or waivers applicable to the Eligible Services. All other elements not specifically set forth in this Offer Attachment are as stated in the Agreement and Promo Attachment. Waived MRCs will contribute to the Revenue Commitment under the Agreement during the Transition Window. Customer must sign and return this Attachment during the period prior to the expiration of the Cutoff Date. Orders to which the Transition Offer applies must be submitted to CenturyLink within the Order Period.
4. Term; Cancellation. Eligible Customer agrees that each Eligible Service must have the Eligible Minimum Term set forth in Section 6. The Eligible Minimum Term will begin on the Start of Service Date of each Eligible Service.
If an Eligible Service does not remain installed for the Eligible Minimum Term, Eligible Customer will pay CenturyLink the Cancellation Charges set forth in the Service Exhibit, plus an amount equal to any MRCs and NRCs that were waived pursuant to the Transition Offer, unless the Eligible Service is canceled by Eligible Customer for Cause.
5. Transition Window. The Transition Window will begin on the first day of the first full billing cycle (not
ATTACHMENT 2-
TRANSITION CREDIT ADDENDUM
OMR #: 808314 Page 2 of 2 © CenturyLink. All Rights Reserved.
v1.021918 calendar month cycle) following the Start of Service Date of each Eligible Service. Eligible Customer will be charged a prorated MRC for the period from the Start of Service Date to the first day of the Transition Window.
6. Transition Offer. The following Transition Offer is only available for Eligible Services ordered during the Order Period. Any Service ordered after the Order Period is not an Eligible Service and is not eligible for the Transition Offer. The Transition Offer applies to the Session MRC, Seat MRC and add-on Feature MRC and applicable NRCs of the Eligible Service. Customer will receive the Transition Offer approximately sixty calendar days following the Start of Service Date of each new Eligible Service. Credits may appear in month three or month four following the Start of Service Date, depending on customer’s bill cycle.
Description and Promo Codes
Eligible Minimum Term
Transition Offer for Eligible Services
Eligible Minimum Term
Eligible Service MRC and
NRC Waiver Promo Codes:
Current Contract Expiration date of 11/14/2026
CenturyLink will credit Eligible Service MRCs and NRCs during a three month Transition Window
Current Contract
Expiration date of
11/14/2026
7. Miscellaneous. All other terms not specifically set forth in this Offer Attachment, including without limitation, any other rate elements, are as stated in the Agreement and any other applicable documents referenced in the Agreement or Order Form. This Offer Attachment will be effective as of the date it is executed by CenturyLink (“Offer Attachment Effective Date”) and is incorporated into the Agreement. The order of control is: this Offer Attachment, the Agreement, any Order Form and all other documents. All other terms set forth in the Agreement will remain in effect. This Attachment, the Agreement and all other documents incorporated into the Agreement set forth the entire understanding between the parties as to the subject matter herein and supersede any prior written or verbal statements, representations, and agreements concerning the subject matter of this Offer Attachment.
Electronic signatures on this Attachment will be accepted only in the form and manner prescribed by CenturyLink.
Agreed to and Accepted:
CENTURYLINK COMMUNICATIONS, LLC STATE OF MICHIGAN
Authorized Signature Authorized Signature
Name Typed or Printed Name Typed or Printed
Title Title
Date Date
Customer’s Address for Notice:
Customer’s facsimile number (if applicable): Person designated for notices:
STATE OF MICHIGAN PROCUREMENT
Department Technology, Management and Budget Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909
CONTRACT CHANGE NOTICE
CONTRACT SUMMARY
Local, long distance and toll free voice services
INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE
BEFORE
November 15, 2016 November 14, 2021 5 - 1 Year November 14, 2026
PAYMENT TERMS DELIVERY TIMEFRAME
ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING
MINIMUM DELIVERY REQUIREMENTS
P-Card Direct Voucher (PRC) Other Yes No
100 CenturyLink Drive
Monroe LA 71203
Tim Briggs
248-327-3327 tim.briggs@centurylink.com
CV0001107
CENTURYLINK
C O
N
TR
A C
TO
R
517-284-7454 adriana1@Michigan.gov
Mecca Martin
(517) 230-5694
DTMB
Ashley Adrian DTMB
MartinM42@michigan.gov
C ontract
A dm inistrator Program M anagerSTA
TE
Change Notice Number 9
Contract Number MA071B6600099C to
DESCRIPTION OF CHANGE NOTICE
OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE
CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE
0 Years
$23,671,793.04 $0.00 $23,671,793.04
CHANGE NOTICE NO. 9 TO CONTRACT NO. MA071B6600099C
FOR THE CONTRACTOR:
CENTURYLINK
Company Name
Authorized Agent Signature
Authorized Agent (Print or Type)
Date
FOR THE STATE:
DESCRIPTION
Effective 9/22/2025, the following amendment is incorporated into this Contract per the language below:
The State is required to comply with the Americans with Disabilities Act of 1990 (ADA) and has adopted standards and procedures regarding accessibility requirements for websites, applications, content, and electronic documents. Due to a change in the law, the State is required to comply with specific accessibility standards for websites, applications, content, and documents.
Starting 4/24/2026, throughout the Term, all websites, applications, software, content, and electronic documents, including but not limited to mobile applications, text, images, sounds, videos, controls, animations, links, and documents (including files in the following formats: PDF, word processing, presentation, and spreadsheet), created, provided, or made available by the Contractor under this Contract, must comply with WCAG 2.1 Level AA.
agreement, and DTMB Central Procurement Services approval. OMR #R807530
DTMB Central Procurement Services Agency
Date
Signature
Name and Title
STATE OF MICHIGAN
ENTERPRISE PROCUREMENT
Department of Technology, Management, and Budget 320 S. Walnut Street 2nd Floor Lansing, MI 48933
P.O. BOX 30026 LANSING, MICHIGAN 48909
CONTRACT CHANGE NOTICE
CONTRACT SUMMARY
Local, long distance and toll free voice services
INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE
BEFORE
November 15, 2016 November 14, 2021 5 - 12 Months November 14, 2026
PAYMENT TERMS DELIVERY TIMEFRAME
ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING
MINIMUM DELIVERY REQUIREMENTS
P-Card Direct Voucher (PRC) Other Yes No
100 CenturyLink Drive
Monroe LA 71203
Tim Briggs
248-327-3327 tim.briggs@centurylink.com
CV0001107
CENTURYLINK
C O
N
TR
A C
TO
R
517-331-4622
AdrianA1@michigan.gov
Kristine Mills
517-242-6402
DTMB
Ashley Adrian DTMB millsk11@michigan.gov
C ontract
A dm inistrator Program M anagerSTA
TE
Change Notice Number 8
Contract Number MA071B6600099C to
DESCRIPTION OF CHANGE NOTICE
OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE
CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE
$23,671,793.04 $0.00 $23,671,793.04
DESCRIPTION
Effective 10/30/2024, the following amendment is incorporated into this Contract per the attached SOW including Alien TN (Telephone Number) pricing for MiDeal Members only.
agreement, and DTMB Central Procurement Services approval.
Michigan.gov/MiProcurement
OMR# - R735610
STATEMENT OF WORK -
IT CHANGE NOTICE OMR# - R735610
The parties agree to add Alien TN (Telephone Number) pricing under Contract# 071B6600099 for MiDeal Members only. CenturyLink allows delivery of outbound calls from Alien TNs, including an 8XX number, to CenturyLink for termination. All outbound calls made using telephone numbers that are not assigned and ported to Customer will be billed as a long distance call. The rate for the calls utilizing Alien TNs for calls will be charged the contacted rate per minute (Interstate or Interstate) for SIP based services as follows:
Service Rate per Minute Interstate $ 0.0100 Intrastate (Michigan) $ 0.0090
Rates will become effective upon adoption. All other terms, conditions, specifications, and pricing remain the same.
CENTRAL PROCUREMENT SERVICES
Department of Technology, Management, and Budget
320 S. WALNUT ST., LANSING, MICHIGAN 48933
P.O. BOX 30026 LANSING, MICHIGAN 48909
CONTRACT CHANGE NOTICE
Change Notice Number 7 to
Contract Number 071B6600099
Adriana1@Michigan.gov
Ashley Adrian
Lauren Stempek tim.briggs@centurylink.com
Tim Briggs
Monroe, LA 71203
CENTURYLINK
CV0001107
248-327-3327
100 CenturyLink Drive
(517) 243-4008 S
T A
T E
P ro g ra m
M a n a g e r
C o n tra ct
A d m in istra to r
C O
N T R A C T O
R
517-284-7454
DTMB
stempekl@michigan.gov
$23,396,793.04
November 15, 2016 November 14, 2023
LOCAL, LONG DISTANCE AND TOLL FREE VOICE SERVICES
November 14, 2021
INITIAL AVAILABLE OPTIONS EXPIRATION DATE
BEFORE
5 - 1 Year
PAYMENT TERMS DELIVERY TIMEFRAME
ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING
☒ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No
MINIMUM DELIVERY REQUIREMENTS
DESCRIPTION OF CHANGE NOTICE
OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE
☒ 36 months ☐ November 14, 2026
CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE
$275,000.00 $23,671,793.04
Effective, 10/10/2023 the three (3) remaining available option years on this Contract are hereby exercised, making the revised contract expiration date 11/14/2026 and $275,000.00 in funds are added to this contract to cover the spend through the new expiration date of 11/14/2026. Additionally, this contract hereby removes Analog Lines and Associated Features; Analog Trunks;
and Digital Signal 0 (DS0)/Digital Data Service (DDS)) from Table 1 – Local Service Costs of Schedule C-Costs, No. 3 Local Voice Service as described per the attached SoW and OMR # 1058450 due to the services being sold to Brightspeed.
All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, DTMB Procurement approval, and State Administrative Board approval on 10/10/2023.
INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE
DESCRIPTION
CONTRACT SUMMARY
DTMB
AGENCY NAME PHONE EMAIL
Multi-Agency and Statewide Contracts
Program Managers for
CHANGE NOTICE NO. 7 TO CONTRACT NO. 071B6600099
Ashley Adrian 517-331-4622 AdrianA1@michigan.govDTMB
Michigan.gov/MiProcurement
STATEMENT OF WORK -
IT CHANGE NOTICE
The parties agree that Table 1 - Local Service Costs of Schedule C-Costs is hereby amended to remove the following listed items (Analog Lines and Associated Features;
Analog Trunks; Digital Signal 0 (DS0)/Digital Date Service (DDS)) from No. 3 Local Voice Service from the Agreement as of the Amendment Effective Date, due to services being sold to BrightSpeed.
Removal of:
No. Category Unit Type
(where applicable)
Ex: Per Minute or Per Call
Recurring Charges
Non- Recurring
Installation Charges (If Applicable)
Expedite Fees, (If
Applicable)
Comments (Bidder must explain how it arrived at the costs identified)
Service Ordering (Bidder to add rows as necessary) Pre-Sales Support
N/A N/A Reserved Reserved
Local Voice Service Analog Lines and Associated Features
Based upon Tariff, Local Exchange, and Location
Refer to Attachments A thru F
Refer to Attachments
A thru F
Services Availability are dependent on which CentruyLink traditional Local Service Areathe location is located
Analog Trunks
Based upon Tariff, Local Exchange, and Location
Refer to Attachments A thru F
Refer to Attachments
A thru F
Services Availability are dependent on which CentruyLink traditional Local Service Areathe location is located
Digital Signal 0 (DS0)/Digital Data Service
(DDS)
Based upon Tariff, Local Exchange, and Location
Refer to Attachments A thru F
Refer to Attachments
A thru F
Services Availability are dependent on which CentruyLink traditional Local Service Areathe location is located
FOR INTERNAL LUMEN REFERENCE
Contract ID(s) of Agreement being amended: 1058450
OMR # - R586548
OMR # - R586548
Department of Technology, Management, and Budget
320 S. WALNUT ST., LANSING, MICHIGAN 48933
P.O. BOX 30026 LANSING, MICHIGAN 48909
CONTRACT CHANGE NOTICE
Change Notice Number 6 to
071B6600099Contract Number adriana1@Michigan.gov
Ashley Adrian
Lauren Stempek tim.briggs@centurylink.com
Tim Briggs
Monroe, LA 71203
CENTURYLINK
CV0001107
248-327-3327
100 CenturyLink Drive
(517) 243-4008 S
T A
T E
P ro g n a g e r
C o n tra ct
A d m in istra to r
C O
N T R A C T O
R
517-284-7454
DTMB
stempekl@michigan.gov
$23,396,793.04
November 15, 2016 November 14, 2023
LOCAL, LONG DISTANCE AND TOLL FREE VOICE SERVICES
November 14, 2021
INITIAL AVAILABLE OPTIONS EXPIRATION DATE
BEFORE
5 - 1 Year
PAYMENT TERMS DELIVERY TIMEFRAME
ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING
☒ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No
MINIMUM DELIVERY REQUIREMENTS
DESCRIPTION OF CHANGE NOTICE
OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE
☐ ☐ November 14, 2023
CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE
$0.00 $23,396,793.04
Effective 10/25/2022, the State hereby removes the product "Managed Office" due to it reaching end of life. Voice Complete is hereby added to this contract in its place, as described in the attached SOW and OMR # R345531.
Please note the Contract Administrator has been changed to Lauren Stempek.
All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.
INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE
DESCRIPTION
OMR # - R345531
State of Michigan
Voice Contract 071B6600099
Voice Complete
Term Plan Product Customer Name Currency Term
Voice Complete STATE OF MICHIGAN USD 3 Years
CCP (Concurrent Call Path) CCP Plans
CCP Plan 1 CCP Plan 2 CCP Plan 3 CCP Plan 4 CCP Plan 5 Measured
MRC MRC MRC MRC MRC MRC
$ 5.25 $ 14.00 $ 34.00 $ 38.00 $ 87.00 $ 3.75
*Plan maximum included minutes of 5000 minutes per CCP.
Plan 1 includes US Local Calling Plan 2 includes Local and National Calling in the US, the United Kingdom, and France Plan 3 includes Local and National Calling in the US, the United Kingdom, France, and Germany Plan 4 includes Local and National Calling in the US, the United Kingdom, France, Germany, and the Netherlands Plan 5 includes Local and National Calling in the US, the United Kingdom, France, Germany, the Netherlands, and Belgium as well as United Kingdom Mobile: 3 Mobile, O2, EE (Orange, T-Mobile), Vodafone Measured: Every call is rated.
CCP (Concurrent Call Path) Call Type Feature
MRC NRC
Voice Order Change Charge $ - Expedite Charge per ckt end (separate from LEC charges) $ 250.00
Account and Authorization Codes $ 10.00 $ -
Encryption Option - Price per
CCP * $ 1.50 $ -
* NOTE: Encryption needs to the added to all CCPs, if the encryption option is selected. Anticipated release first half of 2023, please contact your Lumen Account Team for availibilty.
Feature Packs Feature Pack 1 Feature Pack 2 Mobility Feature Pack
MRC NRC MRC NRC MRC NRC
$ 3.00 $ 1.50
Prepaid Minute Plan USD
Minutes Prepaid Minute Plan 1
Prepaid Minute Plan 2
Prepaid Minute Plan
Prepaid Minute Plan
Prepaid
Minute Plan 5
MRC MRC MRC MRC MRC
https://lumn.lightning.force.com/lightning/r/aTS5d000000oundGAA/view
10,000 Prepaid Minutes $ 24.00 $ 99.75 $ 127.05
168.00
360.94
50,000 Prepaid Minutes $ 120.00 $ 498.75 $ 635.25
813.75
1,804.69
100,000 Prepaid Minutes $ 240.00 $ 997.50 $ 1,270.50
1,627.50
3,609.38
250,000 Prepaid Minutes $ 570.00 $ 2,418.94
3,017.44
3,865.31
8,572.27
500,000 Prepaid Minutes $ 1,116.00 $ 4,738.13
5,907.83
7,567.88
16,783.60
750,000 Prepaid Minutes $ 1,620.00 $ 6,957.56
8,575.88
10,985.63
24,363.29
1,000,000 Prepaid Minutes $ 2,112.00 $ 8,977.50
11,179.65
14,322.00
31,762.50
Customized Prepaid Minutes
Plan 1 includes US Local Calling Plan 2 includes Local and National Calling in the US, the United Kingdom, and France as well as International Calling to Canada, UK, UK-London, Italy, and Sweden Plan 3 includes Local and National Calling in the US, the United Kingdom, France, and Germany as well as International Calling to Canada, UK, UK-London, Italy, Sweden, Germany, France-Paris, Ireland, Portugal, USA (Continental 48), and the Netherlands Plan 4 includes Local and National Calling in the US, the United Kingdom, France, Germany, and the Netherlandsas well as International Calling to Canada, UK, UK-London, Italy, Sweden, Germany, France-Paris, Ireland, Portugal, USA (Continental 48), the Netherlands, Austria, France, USA-Puerto Rico, and Spain Plan 5 includes Local and National Calling in the US, the United Kingdom, France, Germany, the Netherlands, and Belgium. UK mobile Calling: 3 Mobile, O2, EE (Orange, T-Mobile), Vodafone, as well as International Calling to Canada, UK, UK-London, Italy, Sweden, Germany, France-Paris, Ireland, Portugal, USA (Continental 48), the Netherlands, Austria, France, USA-Puerto Rico, Spain, Luxembourg, USA (Hawaii), and Belgium
National Voice Services - US
MRC NRC
Directory Listing Additional Listing $ 5.00 $ 3.00
Directory Listing Caption $ 5.00 $ 3.00 Directory Listing Foreign Additional Listing $ 12.00 $ 3.00
Directory Listing Non Pub $ 3.00 $ 3.00 Directory Listing Primary Listing Directory Listing Un Listed $ 3.00 $ 3.00 Interstate - Per Call Surcharge Directory Assistance $ 1.99
Intrastate - Per Call Surcharge Directory Assistance $ 0.69
LD Oper Chg: Person-to- Person Per Call Surcharge $ 3.50
LD Oper Chg: Station-to- Station Per Call Surcharge $ 1.75
Telephone Number Vanity Charge Telephone Number $ 0.12 $ 2.00 Port Charge Per Telephone Number Telephone Number with Teams/Lync 911 $ 0.50 $ 2.00
National Voice Services Outbound - US Rates are per minute / 18 second minimum / 6 second rounding
Rate Per Minute Rate Per Call Minimum Call Charge
Interstate $ 0.0090 Intrastate (All States) $ 0.0090 Local $ 0.0090
Toll Free/Free Phone - US
MRC NRC
US Toll Free Number 800 Number $ - US Toll Free Call Type Feature Area Code Blocking $ -
US Toll Free Call Type Feature Info Digit Blocking $ -
US Toll Free Call Type Feature Info Digit Routing $ -
US Toll Free Call Type Feature Info Digit Screening $ - $ -
US Toll Free Call Type Feature
National Directory Assistance $ 20.00
US Toll Free Call Type Feature
Origin of Call Blocking $ -
US Toll Free Call Type Feature
Origin of Call Routing $ -
US Toll Free Call Type Feature
Payphone Surcharge (per call) $ 0.62
US Toll Free Call Type Feature
Percent Allocation Routing $ -
US Toll Free Call Type Feature
Time of Day Routing $ -
US Toll Free Call…
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