01 User Guide - Employee Assistance Program.docx
DOCX document 48 KB Posted
- Attached to
- Employee Assistance Program (EAP) - Statewide
- Contract number
- 505ENT-M26-EAPSERVICE-01
- Issued by
- Wisconsin
About this file
This document is a State of Wisconsin Department of Administration Contract User Guide for an Employee Assistance Program (EAP) Services contract. The contract is with Keystone Peer Review Organization, Inc./Acentra, identified by contract number 505ENT-M26-EAPSERVICE-01. While mandatory for most state agencies, the contract is optional for the Department of Military Affairs and Universities of Wisconsin campuses.
The contract covers EAP services at a rate of $1.37 per employee per month, effective January 1, 2026. The initial contract term runs from January 1, 2026 through December 31, 2027, with two potential renewal periods: first from January 1, 2028 to December 31, 2029, and second from January 1, 2030 to December 31, 2031. The program provides confidential, voluntary services including assessment, short-term counseling, referrals, and follow-up support for employees and their family members, addressing issues such as stress, mental health, substance abuse, financial and legal troubles, and family conflicts. The primary contract contact is Kelly Rissky, EAP Account Executive, who can be reached at 667.275.4162 or kelly.rissky@acentra.com.
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Other files
| File | Type | Posted |
|---|---|---|
| 02 EAP Services RFP.pdf |
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Text version
STATE OF WISCONSIN
DEPARTMENT OF ADMINISTRATION
Division of Enterprise Operations State Bureau of Procurement
Contract User Guide
EMPLOYEE ASSISTANCE PROGRAM (EAP) SERVICES |505ENT-M26-EAPSERVICE-01
| Mandatory: |
| YES |
| Initial Contract Term: |
| January 1, 2026 – December 31, 2027 |
| Cooperative: |
| No |
| 1st Renewal: |
| January 1, 2028 – December 31, 2029 |
| P-Card: |
| NO |
| 2nd Renewal: |
| January 1, 2030 – December 31, 2031 |
Scope The State of Wisconsin has a longstanding history of providing an employee assistance program (EAP) for staff, dating back to executive orders issued in the early 1990s. This contract for EAP Services is mandatory for state agencies, with it being optional for both the Department of Military Affairs and Universities of Wisconsin (UW) campuses.
An EAP is a voluntary, confidential, and work-based program that offers free services to employees and their family members to help with a wide range of personal and work-related problems. These issues can include stress, mental health concerns, substance abuse, financial and legal troubles, and family conflicts. EAPs provide assessment, short-term counseling, referrals to outside professionals, and follow-up services to help employees improve their well-being and performance.
Vendor Contact Information Keystone Peer Review Organization, Inc./Acentra
Contract # 505ENT-M26-EAPSERVICE-01
PS Supplier ID: 0000135999
Primary Point of Contact:
Kelly Rissky EAP Account Executive 667.275.4162 kelly.rissky@acentra.com eap.acentra.com | acentra.com Price per employee per month as of January 1, 2026:
$1.37
Questions/Comments/Feedback Please direct any questions or comments to the State Contract Manager. Feedback will help to address and correct immediate issues and to prepare for future solicitations in a manner that will benefit the end users of this contract and the State of Wisconsin.
Contract Manager: Chris Tucker DOA – Bureau of Procurement, 101 E. Wilson St., F6, Madison, WI 53703 608-266-5047 chris.tucker@wisconsin.gov image1.png
File details come from the government source that posted it. Updated .