007_Manufacturer_Warranties.pdf

702 North Silver Street Lexington, NC 27292 Ph: 336-790-6800 Fx: 336-859-5963

Limited Warranty

NOTICE: This agreement is between the ORIGINAL PURCHASER and KAUFMAN TRAILERS.

Kaufman Trailers of NC, Inc. and Kaufman Trailers of NE, Inc. will warrant their products to be free from defective workmanship and materials in normal use and service for a period of one (1) year from the date of delivery to the purchaser.

The warranty hereby covers any defects of workmanship and materials used in the structure of the trailer: i.e. the frame, side rails, cross members, welds, and sub frame assemblies. Wiring is only covered under warranty if the customer has purchased the "optional" sealed wiring harness or a DELUXE model, which has a wiring harness as standard.

Limitations of Kaufman Trailers Warranty

Kaufman Trailers does NOT warrant components not manufactured by Kaufman Trailers. Therefore, this warranty does NOT cover axles and axle components, tires, wheels, couplers, jacks, suspension components, springs, wiring, lights, paint (including chipping, fading, and aging), accessories, or any other component not manufactured by Kaufman Trailers. If these items are warranted by the manufacture or supplier thereof and warranty may be extended to the purchaser, Kaufman Trailers will make such warranties available.

Exclusions of Kaufman Trailers Warranty

1) Normal wear on any item will not be subject to warranty. Normal wear items, include, brakes, tires, bearings, axle seals, light bulbs, and fading or cracking of flooring; but are not limited exclusively to these items.

2) Any damage done due to lack of good industry maintenance such as improper bearing adjustment, incorrect air pressure, lug nut torque, etc. will also not be covered by Kaufman Trailers Warranty.

3) Any damage to the frame, axles, tires, or any other component due to overloading or abuse is not covered under warranty.

4) Trailers used for rental are not covered under this limited warranty.

In the event of a defect in material or workmanship covered by this warranty, Kaufman Trailers will:

1) Correct the defective work or replace the defective parts on a no‐charge basis at our plant location, or

2) Reimburse the purchaser by paying a sum not exceeding the price charged by Kaufman Trailers for such work, or

3) Provide for repair of the defect or replacement of the defective parts by an authorized shop.

All Warranty repairs must be pre‐authorized by Kaufman Trailers before any reimbursements shall be made. Kaufman Trailers will likely require photographs of items that are thought to be defective in order to approve reimbursements. All freight charges to or from the factory or pre‐authorized repair facility is the responsibility of the purchaser. ALL FREIGHT IS EXEMPT FROM WARRANTY.

In addition, this warranty does NOT cover any economic loss including but not limited to; payment for the loss of time or pay, inconvenience, loss of trailer use) lodging bills, trailer rental expense, meals, storage charges, and other incidental or consequential loss or damage of similar nature.

This warranty will be void if the trailer is damaged due to overloading, negligence, or misuse. Without prior approval, any modifications or alterations to any product or part manufactured by Kaufman Trailers will void the warranty IN ITS ENTIRETY.

Weights, dimensions, capacities and other measures stated in connection with the new trailer are only estimates and are not covered by this warranty.

DISCLAIMERS

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND REPRESENT A TIO NS, KAUFMAN TRAILERS MAKES NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO KAUFMAN TRAILERS. NO ON E BESIDES AN AUTHORIZED KAUFMAN TRAILER REPRESENTATIVE IS AUTHORIZED TO MAKE FURTHUR OR ADDITIONAL WARRANTIES

ON BEHALF OF KAUFMAN TRAILERS.

1. Warranty

1.1 Warranty

New products manufactured by 4 Degree Trailers are warranted against defective material and workmanship for one ( 1) year from date of original purchase when used for purposes and under conditions for which they were designed.

Component parts manufactured by others and incorporated into these products carry the same warranty as offered by the component manufacturer.

Warranty is limited to parts and labor to repair or replace defective components.

Warranty does not include labor or lost time resulting from product failure.

Warranty does not include freight for repair parts or transportation charges to and from a repair facility.

Warranty is void if maximum load of trailer is exceeded.

1.2 Warranty Implementation Plan

This plan describes specific procedures to follow when making a claim on products manufactured 4 Degree Trailer

1.2.1 Submitting Warranty Claims

All claims must be made direct to the manufacturer listed below.

4 Degree Trailers 3726 US Highway 34 Kewanee, Illinois 61443-0465

PH: 800-369-5365

Fax: 309-853-3389 E-mail:info@fourdegreetrailer.com

All warranty claims must be submitted in writing.

To expedite repairs, claims maybe made verbally but must be followed up with a complete written report before consideration is given to claim settlement.

The following information must be included when submitting a claim.

1. Trailer model number

2. Trailer VIN (serial) number

3. Name and address of your associate responsible for handling a claim.

4. Telephone number of your associate responsible for handling a claim.

5. Address where unit can be found.

6. Building or location where unit can be found.

1.3 Identification Of Parts And

Damage After identifying the unit, it's location, and a designated contact person, the following information is needed to identify the problem area and suspected parts.

1. Part number, description, and quantity of all parts suspected of being defective. These parts can be identified in this Owner's Manual.

2. Description of failure. For example; crack in housing, split wheel rim, terminal broken off, weld cracked etc.

3. Description of activities leading up to failure.

4. Person or persons involved when failure occurred.

5. Load, if any, being carried on unit when failure occurred.

1.4 Initiating Repairs

No repairs may be initiated, or parts replaced, until approved by 4 Degree Trailers.

If user feels that repairs can be made at their facility, they should submit a proposal including cost of parts they expect to change, an estimate of total hours required to complete repairs, and the hourly rate at which repairs will be made.

4 Degree Trailers will determine who will make repairs, who will supply repair parts, and what hourly rate is acceptable.

1.5 Replacement Parts

Most replacement parts are available from stock and can be shipped within 5 (five) working days. Parts not normally stocked may take up to 6 (six) weeks for delivery. Verify lead times when submitting warranty claims.

1.6 Reimbursement

After repairs have been completed, an invoice including cost of warranted parts furnished by user plus preapproved labor cost must be submitted to 4 Degree Traielrs Payment will be made upon acceptance of information submitted.

1. 7 Greater Warranties Some component parts may have greater warranties than offered by 4 Degree Trailers Details on those greater warranties may be included in this Owner's

Manual.

4 Degree Trailers does not normally do business through dealers or distributors.

Warranty

Warranty repairs by other than the trailer owner must be approved by 4 Degree Trailers

4 Degree Trailers

Purchasers Warranty Registration

Purchaser's warranty protection on this equipment is valid only when this form is completed and signed by the purchaser and returned to the manufacturer.

Purchaser's signature indicates:

• Acceptance of equipment in good condition.

• Receipt of the operator's manual.

• Clear understanding of warranty and operator's manual.

Remove & Complete Warranty Card Below