Vendor Hosted Canteen

The Wisconsin Department of Corrections (DOC) Vendor Hosted Canteen multi-award vehicle is a comprehensive contract designed to provide canteen services and bulk item procurement for correctional facilities across the state. The vehicle covers a wide range of services including order processing, delivery, packaging, and supply of up to 400 menu items for approximately 17,000 inmates across 21 correctional institutions and 16 correctional centers. Services are available in both English and Spanish and include vendor-hosted canteen operations and bulk canteen item fulfillment for Badger State Industries (BSI), serving the Division of Adult Institutions (DAI), Division of Juvenile Corrections (DJC), and the Wisconsin Resource Center.

The contract was awarded to Union Supply Group, Inc. on December 19, 2018, with an initial one-year term and four potential one-year renewals, creating a maximum five-year performance period. The state-wide vehicle covers all of Wisconsin and is structured as a fixed-price contract with a 10% commission paid to DOC on sales. Key contract features include two-business-day delivery requirements, integration with existing kiosk ordering systems, and the ability to offer an "inmate package program" allowing family members to purchase items directly for inmates. The contract also includes provisions for automatic annual renewals unless 90 days written notice is provided by either party.