Transcription Services

The Wisconsin Department of Corrections Transcription Services multi-award vehicle provides comprehensive transcription support primarily for state correctional facilities, with a focus on specialized services for the Internal Affairs Office and Prison Rape Elimination Act Office. The vehicle covers transcription services across multiple domains, including academic, legal, and medical transcriptions, with specific requirements for system uptime, turnaround times, and compliance with HIPAA and Wisconsin privacy laws. Vendors are expected to handle confidential recordings with strict protocols, offering standard transcriptions with a 48-hour turnaround and expedited "stat" transcriptions within two hours.

The current contract is awarded to Diskriter, Inc. for a two-year term from November 1, 2021, through October 31, 2023, with options for two additional two-year renewals potentially extending through October 31, 2027. Pricing is structured at $0.0555 per line of standard transcription (65 ASCII characters per line) and $0.0642 per line for stat transcriptions. The vehicle covers the entire state of Wisconsin and allows for cooperative purchasing by other state agencies and municipalities. The contract includes provisions for minority-owned and disabled veteran-owned businesses, offering a 5% price preference and emphasizing inclusive procurement practices.