Medical Transcription Services for DHS / DDB

The Wisconsin Department of Health Services (DHS) Medical Transcription Services multi-award vehicle provides comprehensive medical transcription and dictation services for the state's Disability Determination Bureau (DDB). The contract encompasses electronic digital dictation systems with toll-free telephonic access, transcription of medical reports, and secure electronic transmission of completed documents. Specifically, the vehicle covers medical transcription services for consultative examinations used in disability benefit determinations, with a focus on high-quality, timely reporting that meets strict formatting and accuracy standards.

The contract is awarded to Mediscribes, Inc., a medical transcription services provider located in Louisville, Kentucky, with an initial performance period from July 1, 2021 to June 30, 2022 and four optional renewal terms available. The contract has an approximate total value of $1,450,151, with pricing structured at $0.0675 per transcription line. The contract is statewide in coverage for Wisconsin, and requires all services to be performed within the United States. Key contract requirements include maintaining 95% system uptime, ensuring 95% error-free transcripts, and adhering to strict HIPAA privacy and security compliance standards for handling protected health information.