Electronic Payment Processing

The Massachusetts Statewide Electronic Payment Processing Contract (PRF81) provides comprehensive payment processing services for Commonwealth agencies, municipalities, and eligible entities. The contract encompasses a wide range of electronic payment solutions, including credit and debit card transactions, ACH payments, point of sale hardware, and merchant services across multiple channels such as web, telephone, mobile, and in-person platforms. Eligible entities can leverage these services to process electronic payments efficiently, reduce cash and check-related risks, and improve overall payment transaction experiences while maintaining robust security and compliance standards.

The contract is managed by the Operational Services Division (OSD) and was awarded to Worldpay, LLC as the primary vendor, with an initial contract period from September 30, 2022, to September 29, 2026, and potential extensions through September 29, 2032. The statewide vehicle covers the entire Commonwealth of Massachusetts and serves various state agencies including the Department of Transportation, Massachusetts Bay Transportation Authority, and the Comptroller's Office. Worldpay, LLC has committed to a 1% Supplier Diversity Program participation, and the contract is structured as a fee-for-service model where participating entities are responsible for their own transaction fees. The estimated transaction volume is substantial, with the Commonwealth processing approximately $1.12 billion in electronic payments in FY2021.