720-5084, SS, Ballad Hospital Crisis Program

The Virginia Department of Behavioral Health and Developmental Services has established an Indefinite Delivery Vehicle (IDV) focused on Walk In Crisis Services. This IDV enables the procurement of critical mental health crisis intervention and support services, with a specific emphasis on providing immediate and responsive care for individuals experiencing acute behavioral health challenges. The contract is designed to facilitate rapid and effective crisis intervention mechanisms within the Commonwealth of Virginia.

The master IDV, identified by contract number CTR037397, is awarded to Ballad Health and will operate from April 1, 2025, through September 30, 2026. The contract covers the entire Commonwealth of Virginia and appears to be structured as a targeted service agreement for mental health crisis support. While specific contract type details are limited, the IDV demonstrates a strategic approach to addressing behavioral health service needs through a dedicated service provider.

Under this IDV, a single contract award has been made to Ballad Health with a cumulative value of $3,564,850.00. The award is structured with two identical line items, each valued at $1,782,425, suggesting a potential two-phase or two-payment approach for Walk In Crisis Services. The contract includes two line items to be delivered to Suzanne Mayo, indicating a structured implementation of crisis service delivery. The 18-month performance period underscores the Commonwealth's commitment to sustained and consistent mental health crisis support.