Salesforce Maintenance and Support
Active State & local contract Michigan Awarded
- Contract number
- MA250000001374
- Awardee
- Aimpoint Technology, LLC
- Contracting organization
- Department Technology, Management and Budget
Contract facts
- Cumulative value
- $450,000
- End date
- Points of contact
-
- Kristine Mills millsk11@michigan.gov (517) 242-6402
- Shoba Murali muralis@michigan.gov (517) 230-4082
Contract details come from michigan.gov. Updated .
About this contract
The Michigan State Procurement Indefinite Delivery Vehicle (IDV) MA250000001374 provides comprehensive Salesforce maintenance and support services for state government agencies, specifically targeting the Licensing and Regulatory Affairs (LARA) and Michigan Public Service Commission (MPSC). The contract enables procurement of up to 600 annual service hours across three distinct Salesforce environments: CAD/Telecom Database, E-Dockets, and Pipeline Safety. Services encompass a broad range of technical support functions, including release readiness, bug fixes, feature enhancements, system migrations, security compliance, and ongoing technical assistance.
The IDV is awarded to Aimpoint Technology, LLC, based in Upper Arlington, Ohio, and is administered by the Michigan Department of Technology, Management and Budget (DTMB). The contract is valued at approximately $450,000, with a five-year base period and potential for five additional one-year option periods, running from October 1, 2025, to October 1, 2030. The hourly rate card for services ranges from $100 to $250 depending on resource type, with a projected annual cost of $90,000. This state-level contract provides a structured mechanism for Michigan agencies to access specialized Salesforce support and maintenance services through a pre-negotiated, competitively solicited agreement.
Files
| File | Type | Posted |
|---|---|---|
| 250000001374.pdf |
Quick answers
Who holds contract MA250000001374?
Contract MA250000001374 was awarded to Aimpoint Technology, LLC by Department Technology, Management and Budget in Michigan on October 1, 2025.
How much is contract MA250000001374 worth?
Its cumulative value is $450,000.
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