The Department is engaging the Contractor for the purpose of Customer Experience Modernization Solution, as further described in Attachment 2…
Ended Master agreement Florida Awarded
- Contract number
- PR307
- Awardee
- KPMG LLP
- Contracting organization
- Dept of Business and Professional Regulation
Contract facts
- End date
Contract details come from facts.fldfs.com. Updated .
About this contract
The Florida Master Agreement PR307 is an Indefinite Delivery Vehicle (IDV) focused on Customer Experience Modernization Solution services. The contract enables the Department of Business and Professional Regulation to procure comprehensive digital transformation and customer experience enhancement services. Specifically, the IDV allows for the acquisition of units of deliverables including reports, findings, and draft documents that will support the department's modernization efforts, with all deliverables subject to written acceptance by the contract manager.
The master agreement is awarded to KPMG LLP and covers the State of Florida, with a performance period from April 1, 2025, to June 30, 2026. The contract has a total value not to exceed $3,972,000.00 and includes provisions for potential renewal for up to three additional years, contingent on departmental discretion and fund availability. As a master agreement contract type, it provides a flexible procurement mechanism for the state, with payment structured around satisfactorily completed work and subject to annual legislative appropriation.
Description
The Department is engaging the Contractor for the purpose of Customer Experience Modernization Solution, as further described in Attachment 2 hereto. The Contractor shall perform all tasks and provide units of deliverables, including reports, findings, and drafts, as specified in this contract. These deliverables must be received and accepted by the Department's contract manager in writing prior to payment, subject to subsequent audit and review and to the satisfaction of the Department.
Files
| File | Type | Posted |
|---|---|---|
| CN-790000-PR307.pdf |
Quick answers
Who holds contract PR307?
Contract PR307 was awarded to KPMG LLP by Dept of Business and Professional Regulation in Florida on March 27, 2025.
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