Statewide health information health exchange services

The Florida Master Agreement HQA30 is a statewide Health Information Exchange (HIE) services contract that enables comprehensive data sharing and healthcare information management across Florida. The IDV covers critical health information services including encounter notification, patient record exchange, clinical record retrieval, direct messaging, and support for public health initiatives. Healthcare providers, state agencies, and health-related organizations can leverage this contract to access robust information technology platforms that facilitate secure, interoperable data exchange while maintaining strict HIPAA compliance.

CRISP Shared Services, Inc., a Maryland-based company, was awarded this master agreement by the Agency for Health Care Administration (AHCA) on June 26, 2025, with a performance period extending through June 30, 2028. The contract is a no-cost agreement with potential renewals up to three years, covering the entire state of Florida. As the prime contractor, CRISP Shared Services will be responsible for system infrastructure, technical operations, stakeholder engagement, marketing, and maintaining a comprehensive health information exchange network that supports data sharing among healthcare providers and state agencies.