Northwest Regional Data Center SLA

The Florida State University Master Agreement C3085 is an Indefinite Delivery Vehicle (IDV) providing comprehensive state data center and technology services for the Florida Department of Corrections. The contract encompasses a wide range of technology solutions, including block-based and object-based storage, data protection, network units, managed servers, cloud storage, load balancing, and capacity units for Linux/Unix and Windows systems. These services are designed to support the technological infrastructure and operational needs of the Florida Department of Corrections, with a focus on delivering robust, reliable information technology resources.

The master agreement is between the Northwest Regional Data Center and the Florida Department of Corrections, with Florida State University serving as the prime contractor. The contract is effective from July 1, 2023, to June 30, 2026, with potential options for two additional one-year renewals. The IDV has a monthly invoice limit of $769,554.25 and commits to 99.9% uptime with 24/7/365 service coverage. Geographically limited to the state of Florida, this master agreement is authorized under Section 1004.649 of Florida Statutes and provides comprehensive technological support through a service-level agreement (SLA).