Vehicle Glass Replacement, Repair, Tinting and accessories

The Arizona Master Agreement CTR079409 is a comprehensive Indefinite Delivery Vehicle (IDV) for vehicle glass replacement, repair, tinting, and accessories services. This statewide contract covers three primary service categories: Facility Repair, Mobile Repair, and Tinting Services, enabling state departments, agencies, universities, political subdivisions, and nonprofit institutions to procure vehicle glass-related solutions. The contract encompasses a wide range of services including windshield replacement, chip repair, glass tinting, and recalibration, with specific provisions for labor rates, parts pricing, and geographic service delivery. Vendors must comply with federal and state standards such as ANSI, FMVSS, and NHTSA regulations, ensuring high-quality service across multiple vehicle types and configurations.

The contract is administered by the Arizona Department of Transportation and features multiple prime contractors, including Anytime Auto Glass, Arizona Auto Glass Direct LLC, Callahan Enterprises LLC, Charles Matrix Auto Glass, Diamond Auto Glass Inc, and Satellite Fulfillment Inc. The current contract period runs from November 12, 2025, to November 11, 2026, with potential extensions up to 48 months. Geographically, the IDV covers 15 Arizona counties, including Maricopa, Pima, Pinal, and others, providing flexible service options for government entities. An administrative fee of 1.5% (increasing to 2% on January 1, 2025) is charged on contract sales, and contractors are required to submit quarterly usage reports, maintaining transparency and accountability throughout the contract's lifecycle.