BVR, RFP - Expedited Services for the Bureau of Vital Records

The Arizona Department of Health Services (ADHS) Master Agreement CTR078522 is an Indefinite Delivery Vehicle (IDV) focused on providing expedited vital records services. The contract enables comprehensive vital records processing through multiple channels, including internet, fax, and telephone ordering. LexisNexis VitalChek Network Inc. will provide two on-site staff members at the Bureau of Vital Records to process approximately 500 monthly orders, with services available 24/7. The IDV covers critical functions such as order processing, identity verification, document transmission, and maintenance of a secure digital platform for obtaining birth and death certificates.

The master agreement is awarded to LexisNexis VitalChek Network Inc., a contractor with extensive experience serving over 475 vital records agencies across 47 states. The contract is a fixed-price agreement with an initial term from September 1, 2025, to August 31, 2026, with potential extensions up to five years. Geographically focused on Arizona, the IDV includes pricing options ranging from $15.50 for basic orders to $50 for Premium Rush services. The contract type is a Master Agreement, and LexisNexis will be responsible for implementing all necessary equipment, maintaining system security, and ensuring compliance with state and federal vital records regulations.