Statewide Real-Time Captioning (CART) and Sign Language Interpreter Services

The Arizona Master Agreement CTR071995 is a comprehensive statewide contract for Real-Time Captioning (CART) and Sign Language Interpreter Services. The IDV provides state agencies, boards, commissions, universities, and cooperative purchasing members access to a wide range of interpreter services, including sign language interpretation, platform and tactile interpretation, oral interpretation, cued speech transliteration, video remote interpreting, and real-time captioning. These services are designed to support accessibility for deaf, hard of hearing, deafblind, and speech-impaired individuals across various settings such as business meetings, legal proceedings, educational environments, and medical appointments.

GLOBO Holdings I - GLOBO Language Solutions was awarded this master agreement by the Arizona Department of Administration, with an initial contract period from June 1, 2024, to May 31, 2025, and potential extensions up to five years. The contract covers the entire state of Arizona and is structured as a master agreement with an estimated annual value between $2-3 million. Service rates are competitively structured, with in-person sign language interpreter rates ranging from $80 to $125 per hour, video remote interpreting at $2.25 per minute, and real-time captioning services priced between $100-$150 per hour. The contract includes provisions for additional service charges such as after-hours rates, travel time, and minimum assignment durations.