Statewide Real-Time Captioning (CART) and Sign Language Interpreter Services

The Arizona Master Agreement CTR071992 is a comprehensive statewide contract for Real-Time Captioning (CART) and Sign Language Interpreter Services. The IDV covers a wide range of interpretation and communication access services, including in-person sign language interpretation (general, legal, provisional, and educational), oral interpretation, video remote interpreting (VRI), real-time captioning, and specialized communication support. Available to Arizona state agencies, boards, commissions, universities, and cooperative purchasing members, the contract supports diverse settings such as business meetings, legal proceedings, educational environments, medical appointments, and correctional facilities.

The master agreement is awarded to AZ Language Solutions LLC by the Arizona Department of Administration, with an initial contract period from June 1, 2024, to May 31, 2025, and potential extensions up to five years. The contract has a statewide geographic coverage for Arizona and is structured as a master agreement with an estimated annual service volume of $2 to $3 million. Pricing is firm-fixed, with service rates varying by interpretation type, ranging from $78 to $182.20 per hour depending on the specific service and provider. The contract requires all interpreters to be licensed and certified, ensuring high-quality communication access services for state and local entities.