Family Connections, Nurturing Parenting, and SENSE Services

The Arizona Department of Child Safety Master Agreement CTR055548 is an Indefinite Delivery Vehicle (IDV) designed to provide comprehensive family support and intervention services across Arizona. The contract encompasses three primary service programs: Family Connections (FC), Nurturing Parenting Program (NPP), and Substance Exposed Newborn Safe Environment (SENSE) services. These evidence-based programs target families involved with the child welfare system, offering parent skill-building, home visits, comprehensive assessments, and interventions aimed at strengthening family protective factors and reducing child abuse risks. Services are delivered across both urban counties (Maricopa, Pinal, and Pima) and rural counties, with case rates ranging from $700 to $6,750 depending on service type and geographic location.

The master agreement is awarded to Pilgrim Rest Foundation Inc. and was established by the Arizona Department of Child Safety with an initial performance period from July 1, 2021, to June 30, 2023. The contract is a master agreement with multiple amendments extending its duration through June 30, 2026, covering the entire state of Arizona. The IDV is structured as a case-rate contract with varying reimbursement levels based on service complexity, county designation, and specific program requirements. Contractors must meet rigorous performance metrics, including rapid initial outreach, comprehensive assessments, and detailed reporting, with ongoing monitoring to ensure program effectiveness and positive family outcomes.