Family Connections, Nurturing Parenting, and SENSE Services

The Arizona Department of Child Safety's Master Agreement CTR055542 is an Indefinite Delivery Vehicle (IDV) focused on providing comprehensive family support and child welfare intervention services across urban and rural Arizona counties. The contract encompasses three primary service programs: Family Connections (FC), Nurturing Parenting Program (NPP), and Substance Exposed Newborn Safe Environment (SENSE). These services include home visits, family assessments, parenting skills education, and targeted interventions designed to reduce child abuse and neglect risks. Contractors are responsible for delivering culturally competent, linguistically appropriate services to families involved with the child welfare system, with specific emphasis on strengthening family protective factors and supporting children at risk of out-of-home placement.

The master agreement is awarded to Family Service Aides LLC and was originally executed by the Arizona Department of Child Safety, with an initial contract period from July 1, 2021, to June 30, 2023. The contract has been extended through subsequent amendments, with the current period running through June 30, 2026. It covers service delivery across both urban counties (Maricopa, Pinal, Pima) and rural counties throughout Arizona, with a payment structure based on case rates ranging from $3,500 to $6,750 depending on service type and geographic location. The contract is a master agreement with a comprehensive insurance package, including $1,000,000 per occurrence in Commercial General Liability and additional professional liability coverage, ensuring robust protection for service delivery across the state.