Surveying tools and corresponding analytics services
Active State & local contract Michigan Awarded
- Contract number
- MA250000000825
- Awardee
- Qualtrics, LLC
- Contracting organization
- Department Technology, Management and Budget
Contract facts
- Cumulative value
- $2,540,577
- End date
- Points of contact
-
- Angela Wright wrighta33@michigan.gov (517) 899-4646
- Chelsea Deckler decklerc@michigan.gov (517) 388-4066
- Kelli Brozanski brozanskik@michigan.gov (517) 648-4015
- Duane Kerkstra kerkstrad@michigan.gov (248) 660-0132
- Veronica Maxson maxsonv@michigan.gov (517) 243-8981
- Shawn Starkey starkeys@michigan.gov (517) 636-6115
- Jim Coggin cogginj@michigan.gov (517) 243-5265
- Brandon Colby colbyb@michigan.gov (517) 342-4487
- Klodt D klodt@michigan.gov (517) 930-6368
Contract details come from michigan.gov. Updated .
About this contract
The Michigan Department of Technology, Management and Budget (DTMB) has established an Indefinite Delivery Vehicle (IDV) for surveying tools and corresponding analytics services through Qualtrics, LLC. This statewide contract provides comprehensive experience management software solutions, including CoreXM Advanced, DesignXM, CustomerXM, and Employee Experience modules. The IDV supports multiple state agencies, including the Michigan Department of Health and Human Services, Michigan Department of Education, Michigan Department of State, and Michigan State Police, enabling them to leverage advanced surveying and data analytics capabilities across various operational contexts.
The IDV is awarded to Qualtrics, LLC with a contract period from June 1, 2025, to May 31, 2030, and includes five potential one-year renewal options. The contract covers the state of Michigan and has a total estimated aggregate value of $2,540,577.41. The contract type allows for flexible licensing, with pricing structured around user licenses and response volumes, offering discounted rates for state agencies. A key implementation includes a survey system for the MI Bridges platform, which enables tracking of system usage, user behaviors, and improvements in digital service delivery across state government operations.
Files
| File | Type | Posted |
|---|---|---|
| 250000000825.pdf |
Quick answers
Who holds contract MA250000000825?
Contract MA250000000825 was awarded to Qualtrics, LLC by Department Technology, Management and Budget in Michigan on June 1, 2025.
How much is contract MA250000000825 worth?
Its cumulative value is $2,540,577.
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