Human Centered Design (HCD) Services – Prequalification Program

Ended State & local contract Michigan Awarded

Contract number
MA210000001421
Awardee
McKinsey & Company, Inc. Washington D.C.
Contracting organization
Department Technology, Management and Budget

Contract facts

Cumulative value
$22,707,700
End date

Contract details come from michigan.gov. Updated .

About this contract

The Michigan Department of Technology, Management and Budget's Human Centered Design (HCD) Services Prequalification Program provides comprehensive human-centric business strategy consulting and design services to state agencies. The contract encompasses a broad range of deliverables including human-centric governance frameworks, decision-making process optimization, leadership coaching, organizational change management, customer experience monitoring, and data analytics capabilities. These services are specifically tailored to support major state initiatives, including the Unemployment Insurance Agency Modernization Project (with planned go-lives in early 2025), the Michigan Reconnect 21 program expansion, and design operations support for the eMichigan team. Services are delivered through both time-and-materials and fixed-price engagement models, with payment flexibility through P-Card and Direct Voucher options.

McKinsey & Company, Inc., based in Washington D.C., serves as the prime contractor for this indefinite delivery vehicle under the Department of Technology, Management and Budget's contracting authority. The contract became effective September 1, 2021, with a completion date of August 31, 2026, providing a five-year performance period covering the state of Michigan. The contract type is classified as a Department Technology, Management and Budget vehicle, with cumulative contract value reaching $24.23 million through multiple authorized change notices, reflecting phased project support and expanded scope across state agency requirements.

Files

File Type Posted
210000001421.pdf PDF

Quick answers

Who holds contract MA210000001421?

Contract MA210000001421 was awarded to McKinsey & Company, Inc. Washington D.C. by Department Technology, Management and Budget in Michigan on September 1, 2021.

How much is contract MA210000001421 worth?

Its cumulative value is $22,707,700.

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