Human Centered Design (HCD) Services – Prequalification Program

Ended State & local contract Michigan Awarded

Contract number
MA210000001419
Awardee
HUMANS FIRST DETROIT
Contracting organization
Department Technology, Management and Budget

Contract facts

Cumulative value
$5,237,280
End date

Contract details come from michigan.gov. Updated .

About this contract

This Indefinite Delivery Vehicle established by the Michigan Department of Technology, Management and Budget provides Human Centered Design (HCD) services through a prequalified contracting program available to all State of Michigan agencies. The IDV encompasses comprehensive design research, user experience improvement, and policy navigation redesign services delivered on an hourly rate structure. Services are available for various state initiatives, including benefits system modernization, economic stability program redesign, and departmental process improvements. The contract structure includes defined hourly rates by role classification—ranging from Principal consultants at $400 per hour to Administrative Support at $45 per hour—with monthly invoicing on a firm-fixed basis for specific statements of work.

The prime contractor for this IDV is Humans First Detroit, operating as Civilla, a Detroit-based human-centered design firm with established partnerships including Nava Public Benefit Corporation. The contract is administered by the Michigan Department of Technology, Management and Budget with the participation of the Michigan Department of Health and Human Services and Michigan Department of State. The initial period of performance extends from September 1, 2021, through August 31, 2026, with five one-year renewal options available. The contract is classified as a Department Technology, Management and Budget prequalified vehicle with an aggregate value of $5,237,280 as of July 2025, established through the original contract and four subsequent change notices funding specific agency projects. Payment terms require NET 45 days with a 1% administrative fee applied to all invoices.

Files

File Type Posted
210000001419.pdf PDF

Quick answers

Who holds contract MA210000001419?

Contract MA210000001419 was awarded to HUMANS FIRST DETROIT by Department Technology, Management and Budget in Michigan on September 1, 2021.

How much is contract MA210000001419 worth?

Its cumulative value is $5,237,280.

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