State Disbursement Unit for Child Support Payment Processing
Active State & local contract Michigan Awarded
- Contract number
- MA200000000771
- Awardee
- CONDUENT STATE & LOCAL SOLUTIONS, INC.
- Contracting organization
- Department Technology, Management and Budget
Contract facts
- Cumulative value
- $49,124,227
- End date
- Points of contact
-
- Pratin Trivedi trivedip@michigan.gov (517) 334-6560
- Valerie Hiltz hiltzv@michigan.gov (517) 249-0459
- Joy Nakfoor nakfoorj@michigan.gov (517) 249-0481
Contract details come from michigan.gov. Updated .
About this contract
The Michigan Department of Technology, Management and Budget (DTMB) Indefinite Delivery Vehicle (IDV) MA200000000771 provides comprehensive child support payment processing services for the State Disbursement Unit (MiSDU). This contract enables state and federal child support enforcement agencies to access a robust suite of services, including electronic and paper payment processing, customer service, banking interfaces, payment resolution, and electronic payment system management. The IDV covers comprehensive transaction handling for child support payments, with specific capabilities to process and disburse funds through multiple channels and support mechanisms.
The IDV is awarded to Conduent State & Local Solutions, Inc. and operates statewide in Michigan with a 10-year performance period from May 1, 2020, to April 30, 2030. The contract is valued at $48,424,226.74 and includes potential 5-12 month extensions. It involves multiple subcontractors including Comerica Bank, Crusecom Technology Consultants, and Fifth Third Bank. The contract type is structured as a unit-based pricing model, with transaction rates ranging from $0 to $2.436450 per resolved item. The IDV includes provisions for technology upgrades, security compliance, and detailed reporting requirements, ensuring comprehensive and efficient child support payment processing services.
Files
| File | Type | Posted |
|---|---|---|
| 200000000771.pdf |
Quick answers
Who holds contract MA200000000771?
Contract MA200000000771 was awarded to CONDUENT STATE & LOCAL SOLUTIONS, INC. by Department Technology, Management and Budget in Michigan on May 1, 2020.
How much is contract MA200000000771 worth?
Its cumulative value is $49,124,227.
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