MDARD USAHerds Maintenance and Enhancement Services
Ended State & local contract Michigan Awarded
- Contract number
- MA190000001001
- Awardee
- Acclaim Systems Inc.
- Contracting organization
- Department Technology, Management and Budget
Contract facts
- Cumulative value
- $299,923
- End date
- Points of contact
-
- Amanda Budd budda@michigan.gov (517) 284-5678
- Sarah Platte plattes3@michigan.gov (517) 219-2406
- Jennifer Bronz bronzj@michigan.gov (517) 249-0493
- Laura Brancheau brancheaul@michigan.gov (517) 618-9646
Contract details come from michigan.gov. Updated .
About this contract
The USAHerds Maintenance and Enhancement Services IDV provides comprehensive software maintenance and support services for the USAHerds application, a critical system utilized by the Michigan Department of Agriculture and Rural Development. The contract encompasses break-fix support, software upgrades, and application enhancements including requirements validation, software development and testing, data migration, configuration, customization, implementation, and training services. Annual maintenance and support are provided at $29,500.00 for 125 hours, with additional maintenance hours available as needed. Future enhancements are billed on an hourly basis, with rates ranging from $55.00 per hour for technical writing services to $100.00 per hour for project management, subject to annual increases not exceeding 3 percent. The contract includes a 90-day warranty period for all software updates and defines service level agreements with specified response and resolution times for critical, high, medium, and low priority service errors.
Acclaim Systems Inc., a Pennsylvania corporation, serves as the prime contractor for this IDV, with the contracting organization being the Michigan Department of Technology, Management & Budget on behalf of the Michigan Department of Agriculture and Rural Development. The contract was initially effective October 1, 2019, with an original expiration date of October 1, 2022, and included two one-year renewal options. As of Change Notice Number 5 effective September 11, 2025, the contract has been extended through October 1, 2026, with an estimated aggregate contract value of $333,180.20. This IDV covers the State of Michigan and operates under a Department Technology, Management & Budget contract classification.
Files
| File | Type | Posted |
|---|---|---|
| 190000001001.pdf |
Quick answers
Who holds contract MA190000001001?
Contract MA190000001001 was awarded to Acclaim Systems Inc. by Department Technology, Management and Budget in Michigan on September 26, 2019.
How much is contract MA190000001001 worth?
Its cumulative value is $299,923.
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