Medical Transcription Services - Statewide
Ended State & local contract Michigan Awarded
- Contract number
- MA190000000248
- Awardee
- Diskriter, Inc.
- Contracting organization
- Department Technology, Management and Budget
Contract facts
- Cumulative value
- $320,000
- End date
- Points of contact
-
- Renee Smith smithr83@michigan.gov (269) 337-3060
- Kathleen Cale calek@michigan.gov (734) 367-8415
- Courtney Flores floresc@michigan.gov (517) 249-0452
- Kim Meyer meyerk@michigan.gov (734) 295-4626
- Molly Hayes hayesm2@michigan.gov (734) 429-2531
- Kyle London londonk1@michigan.gov (517) 614-3616
- Emily Fedewa fedewae3@michigan.gov (517) 897-7321
- Kerri Bielski bielskik@michigan.gov (616) 364-5327
Contract details come from michigan.gov. Updated .
About this contract
This statewide indefinite delivery vehicle provides medical transcription services to the State of Michigan and authorized purchasing entities. The contract encompasses comprehensive transcription support with flexible turnaround times ranging from less than 12 hours to 72 hours, depending on facility requirements, with standard 24-hour turnaround for routine work. Services are priced at $0.0596 per line, with billable lines calculated as total characters including spaces divided by 65. The vehicle is designed to serve multiple state agencies, primarily the Michigan Department of Health and Human Services and the Michigan Department of Military and Veterans Affairs, while also extending coverage to MiDEAL members including local units of government, school districts, universities, community colleges, and nonprofit hospitals. All transcription work must be performed within the United States with data residency maintained in the continental United States, ensuring HIPAA compliance and appropriate security safeguards.
Diskriter, Inc., a Pennsylvania-based medical transcription contractor, serves as the prime contractor for this indefinite delivery vehicle under the State of Michigan's Department of Technology, Management and Budget. The initial contract period runs from December 12, 2018, through December 11, 2023, with three one-year renewal options available. The contract has been modified through five change notices, with the most recent modification effective June 23, 2026. The estimated five-year contract value is $237,399.26 based on projected volume estimates, with recent modifications increasing the total by $45,000.01. The contractor is responsible for maintaining 24/7/365 customer support, HIPAA compliance, data backup and recovery capabilities, and liquidated damages provisions for performance failures including late transcripts, inaccuracy, and lost files.
Files
| File | Type | Posted |
|---|---|---|
| 190000000248.pdf |
Quick answers
Who holds contract MA190000000248?
Contract MA190000000248 was awarded to Diskriter, Inc. by Department Technology, Management and Budget in Michigan on December 12, 2018.
How much is contract MA190000000248 worth?
Its cumulative value is $320,000.
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