DAS State Printing and Mail Services Disaster Recovery, Disaster Preparedness and Response

The Competitive Selection ITB021367 contract provides comprehensive emergency backup printing and mailing services designed to support Ohio state agencies' disaster recovery and business continuity needs. Under this master agreement, IWCO Direct delivers letter shop services and mailing services encompassing printing, collating, folding, inserting, metering, and presorting capabilities. The contract is structured around two primary service categories: Disaster Preparedness, which requires semi-annual testing of up to 26 applications annually with samples reaching 3,000 impressions and 1,000 mail pieces delivered within 48 hours while maintaining a 98.5% accuracy threshold, and Disaster Response, which mandates facility activation and data receipt within two hours of disaster declaration with full production services operational within 24 hours. The contractor must maintain secure, climate-controlled storage facilities with backup power systems, implement NIST 800-53 moderate baseline security standards, and ensure compliance with HIPAA, IRS Publication 1075, FERPA, and CJIS requirements.

IWCO Direct serves as the prime contractor under this Competitive Selection agreement established by the State of Ohio Department of Administrative Services, Office of Procurement Services, on behalf of the Office of State Printing and Mail Services. The contract is effective from February 1, 2026, through March 31, 2029, with availability to all Ohio state agencies through the OhioBuys public portal. The contract type is Competitive Selection with firm pricing maintained for the first six months, followed by permitted price adjustments with documented cost justification and 30 days' notice. IWCO Direct is required to maintain cyber liability insurance of $5,000,000, professional liability insurance of $2,000,000, and crime insurance of $1,000,000, with potential for one-month renewal at the agency's discretion and further renewals by mutual agreement.