Independent informal dispute resolution (iidr) services

The Ohio Competitive Selection IDV (CSP022430) provides Independent Informal Dispute Resolution (IIDR) Services for the Ohio Department of Health. This contract enables the procurement of specialized professional review services, including assessments from Licensed Social Workers, Life Safety Code Professionals, Nursing Professionals, Pharmacists, Registered Dieticians, and Physicians. The services are structured with a standardized pricing model, offering a flat fee of $120.00 for each IIDR recommendation and report, with professional review hourly rates ranging from $120.00 to $200.00 depending on the specific professional expertise required.

The IDV is awarded to iMPROve Health, a company based in Grand Rapids, Michigan, and is administered by the Ohio Department of Administrative Services (DAS). The contract is a competitive selection vehicle with a current performance period from July 1, 2025, through June 30, 2027. The contract covers the state of Ohio and operates under Net 30 payment terms, with no additional reimbursements for travel or related expenses. While the contract is available to the Ohio Department of Health, there are no guaranteed service volumes, providing flexibility in utilization of the IIDR services as needed.