OMS BASIC SYSTEM (DataVoice Outage Management and 20 more items

HARRIS COMPUTER SYSTEMS has been awarded a contract by Virginia Polytechnic Institute and State University with a cumulative value of $185,843.00, effective August 24, 2026. All deliverables are designated for delivery to Timothy Bland at a Virginia location (540-231-0237). The contract encompasses a comprehensive outage management and customer communication system, with primary components including an Outage Management System (OMS) Basic System for DataVoice ($43,683), an Interactive Voice Response (IVR) Basic System for Linux ($18,593), and related infrastructure components such as an OMS Server Utility and IVR Server Production Linux Utility ($1,650 each).

The contract scope includes integration services and auxiliary systems to support operational capabilities. Key integration components consist of AMI Integration Tantalus ($17,516), Basic SilverBlaze Integration ($500), and NorthStar DataVoice Interface ($7,500). Additional services encompass notification and communication modules, including an OMS Notification Bundle ($10,000), texting interface capabilities with Harris texting partner, and IVR port line fees ($3,220). Supporting elements include Geographic Information System (GIS) Publisher Network Evaluator and GIS Support services ($11,000 base plus $2,200 for AutoCAD file conversion), WorkPal application deployment for iOS, Android, and web browsers ($10,775), check disconnect list functionality ($5,319), and professional services for project management ($15,939). Several line items for training, recurring texting charges, and user licensing fees are included with pricing to be determined.