tip411 Basic Web based tools for receiving, responding to and managing anonymous web, text… and 4 more items

The Virginia Department of Corrections awarded a contract to CAS Severn Inc. on October 6, 2026, for a 12-month subscription to tip411, a web-based anonymous tip management platform. The contract value is $12,783.23. Services are to be delivered to Jamie Massey. The tip411 Basic subscription provides the Department of Corrections with access to a web-based application for receiving, responding to, and managing anonymous tips submitted via web, text message, and mobile application. The platform includes unlimited administrator login credentials, unlimited tip receipt and storage capabilities, and a dynamically searchable tip database for correlating tip intelligence. Additional technical features include Smart Tip Routing functionality that automatically directs tips to designated administrators based on content, and cyber security infrastructure hosted in a Federal Risk and Authorization Management Program (FedRAMP) Moderate Compliant Amazon Web Services (AWS) cloud environment.

The contract scope also encompasses the development of agency-branded iOS and Android mobile applications available for public download to facilitate anonymous tip submissions and push notifications, as well as a separate Administrator App for agency personnel to access core tip411 features and functionality. The award includes public relations and launch support materials to communicate the platform's benefits to media and the public, and provides access to the tip411 promotional kit containing customizable templates and graphical resources. Keyword reservation for the subscription term and any subsequent renewals is included as part of the deliverables.