Manager – Sylvia Mitchem serves as the Project Team's primary Project Manager to ensure… and 1 more item

Public Consulting Group LLC was awarded contract PO05396863 by the Virginia Department of Agriculture and Consumer Services on July 2, 2026, with a cumulative value of $99,895.00. The contract encompasses organizational change management (OCM) and business process management (BPM) consulting services totaling 527 billable hours across two primary service categories. Deliverables are directed to Thomas Mackay and include the development and execution of organizational change strategy, stakeholder engagement, change champion identification, training materials, and process documentation.

The contract staffing structure comprises five key personnel: Sylvia Mitchem serving as Project Manager overseeing all project phases; Trish Berger as BPM technical lead directing discovery, process documentation, and standard operating procedure development; Barbara Thompson leading OCM efforts including change strategy development and communications materials such as training videos and adoption resources; and OCM/BPM Analysts Mary Ardrey and Ashley Darby providing discovery, requirements analysis, and supporting material development. The first line item allocates 120 hours of Project Manager and BPM Lead services at $205 per hour, while the second line item allocates 407 hours of OCM Lead and analyst services at $185 per hour.