FY27 Annual PO for answering service for Portsmouth Family Medicine. Total of 1000 calls… and 1 more item

Old Dominion University has awarded a contract to USA NOTIFY in Virginia for the provision of answering and call management services. The contract, identified as PO05381265, was executed on June 12, 2026, with a cumulative value of $5,300.00. Services will be delivered to Portsmouth Family Medicine and cover a 12-month performance period from July 1, 2026, through June 30, 2027.

The scope of work encompasses two primary service components. The first component consists of an annual answering service contract providing 1,000 calls per month at $380.00 plus a $20.00 dedicated phone line fee per month, totaling $400.00 monthly or $4,800.00 for the 12-month contract period. The second component allocates $500.00 to cover the cost of overcalls during the same 12-month performance period. Together, these services ensure comprehensive call management and overflow call handling capabilities for Portsmouth Family Medicine operations throughout the contract term.