Translations Services blanket PO for Contact Center FY27; 45 per minute for Spanish and .60 per…

The Commonwealth of Virginia's Department of Taxation issued purchase order PO05370591 to Lionbridge Global Solutions II on July 9, 2026, for translation services supporting the Contact Center operations during fiscal year 2027. The contract establishes a blanket purchase order with a cumulative value of $91,000.00 covering the period from July 1, 2026, through June 30, 2027. Pricing is structured on a per-minute basis, with Spanish language translations provided at $0.45 per minute and all other languages at $0.60 per minute. The deliveries are designated to Donna Nelson.

This blanket purchase order arrangement provides the Department of Taxation with flexible access to translation services on an as-needed basis to support its contact center operations throughout the fiscal year. The tiered pricing structure reflects the anticipated higher volume of Spanish language translation services relative to other language requirements. The contract structure allows the Department of Taxation to procure translation services up to the total contract value of $91,000.00 without requiring separate purchase orders for individual translation projects during the performance period.