Answered Calls per minute

The Virginia Department of Treasury awarded contract PO05436908 to Kelmar Associates LLC on August 12, 2026, with a cumulative contract value of $350,000.00. The primary deliverable under this contract consists of answered calls, measured at a rate of 2 units per minute, with a total quantity of 175,000 minutes required. The service is to be delivered to Raymonde Charles at the Department of Treasury.

This contract represents a call handling or customer service operation supporting the Department of Treasury's operational requirements. The structure of the line item—specified in minutes of answered calls at a unit price of $2 per minute—indicates a usage-based or volume-dependent service model. The cumulative value of $350,000.00 aligns with the 175,000-minute quantity at the specified unit price, establishing the full scope of the contracted deliverables. No additional contract term or performance period information is provided in the available documentation.