Staff Aug - Help Desk Analyst 3 - Region 1

Computer Aid Inc has been awarded a contract by the Virginia Department of Behavioral Health and Developmental Services for staffing augmentation services. The contract, identified as PO05384142, was awarded on June 16, 2026, with a cumulative value of $95,139.20. The primary deliverable under this award consists of Help Desk Analyst 3 staffing support for Region 1, with Computer Aid Inc providing 2,080 hours of labor at a unit rate of $45.74 per hour.

The line item structure indicates a full-time equivalent staffing commitment of one employee (2,080 hours represents a standard annual work year), with the quantity specification of 2 suggesting either dual staffing or a twelve-month performance period with multiple deployment options. The services will support the Department of Behavioral Health and Developmental Services' help desk operations in Region 1 of Virginia. The contract represents a time-and-materials staffing arrangement typical of government technology support services, with the awarded value reflecting the total contract commitment for the specified scope of work.