Next Day Delivery PRMA,24x7 Email,24x7ComprehensiveSupport, Advance HW, Firmware & GeneralPoP…

The University of Virginia awarded contract A207_PO-0470718-V2 to Sun Management on August 20, 2026, for a cumulative contract value of $13,141.63. The contract encompasses comprehensive hardware support and maintenance services, including next-day delivery capabilities, twenty-four hour per day, seven day per week email support, twenty-four hour per day, seven day per week comprehensive support, advance hardware replacement, and firmware updates. The line item, valued at $13,141.63, is designated for delivery to Carla J Manno and covers the period through 2027.

The contract represents a single-unit service agreement for ongoing technical support and hardware maintenance operations in Virginia. The inclusion of advance hardware replacement provisions and firmware update services indicates that Sun Management will provide proactive maintenance and rapid response capabilities to support the University of Virginia's operational requirements. The next-day delivery provision establishes expedited replacement timelines to minimize system downtime, while the extended support availability ensures continuous access to technical resources throughout the contract period.