CiviCRM on Demand Support and CiviCRM ESR July fee and 2 more items

The University of Virginia awarded contract A207_PO-0469398 to BackOffice Thinking, LLC on August 15, 2026, with a cumulative value of $3,462.00. The contract encompasses three distinct service line items to be delivered to Carrie Scott McGowan at the University of Virginia in Virginia. The services include CiviCRM (Constituent Information and Volunteer Constituent Relationship Management) On Demand Support and CiviCRM Extended Support Release for July ($318.75), Proactive Support for Enterprise Integration and User Experience On Demand ($1,134.25), and Proactive Support for VCRI (Virginia Clinical Research Initiative) ($2,009.00).

These contract services represent software support and maintenance offerings focused on customer relationship management and research infrastructure systems. The award demonstrates the University of Virginia's procurement of vendor-provided technical support services to maintain operational continuity across multiple institutional systems. While the specific contract performance period is not explicitly detailed in the documentation, the individual line item descriptions suggest a service engagement structure with defined support deliverables tied to software maintenance and user experience optimization.