ProCare 24X7X4 Hardware Replacement and 24 hourTechnical Assistance. See spreadsheet labeled… and 3 more items

Network Craze Technologies Inc was awarded contract A204_P0030547 by the College of William & Mary on August 4, 2026, with a cumulative value of $21,590.00. The College of William & Mary, located in Virginia, is the contracting organization for this procurement. All deliverables are designated for delivery to Sue Martell in connection with the Virginia Institute of Marine Science ProCare Co-terminated initiative as outlined in the referenced spreadsheet dated June 26, 2026.

The contract encompasses four distinct ProCare service and support offerings totaling $21,590.00. These services include: (1) ProCare 24X7X4 hardware replacement and 24-hour technical assistance ($3,200.00); (2) ProCare 8X5X Next Business Day (NBD) hardware replacement and 24-hour technical assistance ($16,530.00); (3) ProCare 8X5XNBD hardware replacement, 24-hour technical assistance, and on-site engineer support on NBD basis ($1,680.00); and (4) ProCare 8X5XNBD hardware replacement, software support, and 24-hour technical assistance ($180.00). All line items are designated as one unit each and relate to hardware replacement, technical support, and engineering services under the co-terminated ProCare agreement.