Service Cloud - Enterprise Edition
Active California Awarded
- Contract number
- 0000009659
- Awardee
- FARO CONSULTING & SOLS LLC
- Contracting organization
- Public Utilities Commission
- Contract amount
- $1,433,622
Award facts
- Completion date
- UNSPSC code
Updated .
About this award
The California Public Utilities Commission awarded a Software License Program contract (SLP-25-70-0236P) to FARO CONSULTING & SOLS LLC on August 22, 2025, with a performance period through May 10, 2027. The contract, valued at $1,433,621.81, encompasses a comprehensive Salesforce software licensing and service package for the state agency, including multiple enterprise-level cloud solutions and support services.
The contract's line items detail specific Salesforce product acquisitions, including Service Cloud Enterprise Edition (spanning multiple user quantities), Customer Community Enterprise Edition logins, Salesforce Shield, Premier Success Plan, Sandbox environments, and data storage allocations. Key components include 500,001 Customer Community logins, 100 Service Cloud Enterprise Edition licenses, and supplementary services such as Government Cloud, knowledge management tools, and tiered success and security plans. The contract reflects a sophisticated, multi-tiered software licensing approach designed to provide robust cloud-based operational capabilities for the California Public Utilities Commission.
Description
Salesforce Software
Line items
| Item | Total |
|---|---|
| Government Cloud Plus 15% of Net Price | $74,673.42 |
| Knowledge | $15,024.60 |
| Service Cloud - Enterprise Edition | $87,618.00 |
| Customer Community - Enterprise Edition - Logins (Per Month) | $350,000.70 |
| Customer Community Plus - Enterprise Edition - Logins (Per Month) | $57,680.00 |
| Sandbox (Full Copy) 30% of Net Price | $201,239.02 |
| Salesforce Shield 30% of Net Price | $139,157.10 |
| Data Storage (10GB) | $23,163.88 |
| Premier Success Plan 30% of Net Price | $106,500.55 |
| Service Cloud - Enterprise Edition | $102,508.38 |
| Salesforce Shield 30% of Net Price | $33,554.26 |
| Service Cloud - Enterprise Edition | $61,329.80 |
| Premier Success Plan 30% of Net Price | $21,426.78 |
| Salesforce Shield 30% of Net Price | $18,398.92 |
| Premier Success Plan 30% of Net Price | $13,084.03 |
| Sandbox (Full Copy) 30% of Net Price | $128,262.37 |
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Quick answers
Who was awarded contract 0000009659?
Contract 0000009659 was awarded to FARO CONSULTING & SOLS LLC by Public Utilities Commission in California on August 22, 2025.
How much is contract 0000009659 worth?
Its contract amount is $1,433,622.
Is contract 0000009659 an order under another contract?
Yes. It was placed under contract SLP-25-70-0236P, a software license program.
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