211 Call Center

Active NON-IT Services California Awarded

Contract number
25-10571
Awardee
FAMILY RESOURCE & REFERRAL
Contracting organization
Department of Public Health
Contract amount
$457,805

Award facts

Completion date

Updated .

About this award

The California Department of Public Health has awarded a non-IT services contract to Family Resource & Referral for operating a 211 Call Center. The contract, valued at $457,805 annually, is structured as a service exemption under state statute and has a performance period from January 6, 2026, to June 30, 2029.

The contract's primary deliverable is a single line item for the 211 Call Center, which likely provides community resource information and referral services. With a total annual contract value of $457,805 and a three-and-a-half-year term, the agreement represents a significant commitment by the state to maintaining this essential community support resource. The contract type indicates specific statutory exemption from standard information technology procurement regulations, suggesting specialized service requirements.

Line items

Item Total
211 Call Center 1 Each × $457,805.00 $457,805.00

Quick answers

Who was awarded contract 25-10571?

Contract 25-10571 was awarded to FAMILY RESOURCE & REFERRAL by Department of Public Health in California on January 6, 2026.

How much is contract 25-10571 worth?

Its contract amount is $457,805.

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