Master Agreement for Protocall after-hours services in support of counseling centers across the NU…

ProtoCall Services, Inc. has been awarded a Master Services Agreement by the Board of Regents of the University of Nebraska for after-hours telephonic behavioral health services. The contract covers support for counseling centers across the University of Nebraska system, including campuses in Kearney, Lincoln, Omaha, and the University of Nebraska Medical Center. The agreement provides telephonic intake, screening, and referral services designed to offer crisis intervention, multilingual support, and emergency wraparound services critical to student suicide prevention.

The contract, identified as CW39014, has an initial term from January 19, 2026, to January 18, 2027, with potential for four additional one-year renewals. The initial contract value is $37,575.00, with a potential cumulative value of $187,575.00 if all renewal options are exercised. The University of Nebraska will leverage ProtoCall's services to enhance mental health support across its multiple campuses, with a focus on providing immediate telephonic crisis management and referral services outside standard counseling center operating hours.