ServiceNow Administrative Services and 1 more item

Shamrock Tech Solutions LLC was awarded a Purchase Order (PO) by the Nebraska State College System for ServiceNow Administrative Services, effective from October 4, 2025, to September 30, 2026. The contract, valued at $18,600.00, covers administrative support for a shared ServiceNow system instance involving five educational institutions: Wayne State College, Central Community College, Butler Community College, Doane College, and Midland University.

The contract comprises two line items for ServiceNow Administrative Services, priced at $16,554 and $2,046 respectively. The services will facilitate a coordinated ticketing system and portal for incidents and requests, with a single system administrator managing security and system development across the participating institutions. Monthly invoicing will be structured at $1,550, with budget allocations split between two cost codes: 89% to 8116-160-160 and 11% to 8316-160-160. The agreement includes an auto-renewal provision for an additional term year, ensuring continued support for the shared technological infrastructure.