To provide ServiceNow professional consulting, development, configurations, implementation, and support services.

The Florida Department of Health has established a Master Agreement (Contract No. C71FA2) for ServiceNow professional consulting, development, configurations, implementation, and support services. The agreement was awarded on September 26, 2025, with a completion date of September 25, 2030, representing a five-year term. The contract amount is valued at $312.

The line items enumerated under this master agreement include office supplies and equipment such as computer peripherals (wireless mouse), janitorial supplies (disinfecting wipes), paper products (copy paper), writing instruments (ballpoint pens, highlighters, and mechanical pencils), and printer consumables (ink and toner cartridges). The specific combination of these items alongside the ServiceNow consulting and implementation services listed in the contract description suggests this agreement may encompass both professional services and ancillary supply provisions, though the materials provided do not identify the specific prime contractor or clarify the relationship between the stated services and enumerated supply line items.