To provide ServiceNow professional consulting, development, configurations, implementation, and support services.

The Florida Department of Corrections has awarded a Master Agreement effective September 26, 2025, through September 25, 2030, for ServiceNow professional consulting, development, configurations, implementation, and support services. The contract carries an annual value of $49,144.58 and is structured to provide ongoing system integration and technical support capabilities to the department's information technology infrastructure.

The initial line item under this master agreement encompasses an Image API Axiom Pro Software-as-a-Service subscription with 5 terabytes of storage capacity designated for the Human Resource Catalog, with a unit price of $49,144.58 covering the period from May 1, 2026, through April 30, 2027. This master agreement framework establishes the terms and conditions for future service delivery while enabling the Department of Corrections to access enterprise consulting and development resources to support its human resources management systems and related ServiceNow platform requirements.