UserTesting Human Insight Platform ¿ Ultimate Edition Year 1 Term 01/10/2026 ¿ 01/09/2027

The California Office of Data and Innovation has awarded a contract to STRATO COMMUNICATIONS INC for UserTesting Human Insight Platform services, with a total contract value of $52,177.09. The contract, identified as IT Services 0000000309, covers a one-year term from January 10, 2026, to January 9, 2027. The procurement includes an Ultimate Edition, 6 user seats, 1,500 session units with committed use, and Premier Support.

The contract line items specify comprehensive UserTesting platform access, enabling the California state organization to conduct user research and insights gathering. The detailed acquisition encompasses multiple service tiers, including a primary platform license, individual user access, dedicated session units, and a premier support package. This procurement appears designed to enhance the state's digital service design and user experience capabilities through advanced testing and research tools.