Tech Support HR Analytics (Oracle) for Florida PALM. Update Rights and Product Technical Support 1… and 3 more items

The Florida Department of Financial Services awarded contract EP550018 to Mythics for Oracle software licensing and technical support services supporting the Florida PALM (Pathways to Achievement, Learning and Mentoring) system. The contract, valued at $424,560.00, was executed on May 22, 2026, with a one-year performance period concluding on May 21, 2027. The deliverables encompass four distinct product lines: Technical Support and Update Rights for HR Analytics (Oracle) for Florida PALM with 200 advance payment licenses; Technical Support for Project Analytics (Oracle) with 100 advance payment licenses; perpetual licenses for Project Analytics requiring annual technical support (100 licenses); and perpetual licenses for Human Resources Analytics Fusion Edition requiring annual technical support (200 licenses).

The contract structure reflects a hybrid licensing model combining both subscription-based technical support agreements and perpetual license arrangements with mandatory annual support. All line items are priced at $1.00 per unit, with cumulative quantities totaling 424,560 units across the four service categories. The technical support and perpetual licensing components are designed to ensure continued system operability and access to product updates throughout the contract term, with advance payments secured for the full one-year support period.